Sales Associate - 24H150

Carters Inc.; Asheville (NC); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Discount on brands

Flexible scheduling

Educational assistance program

Professional development opportunities

Job summary

Carters Inc. is seeking customer-oriented individuals for a retail position in Asheville, NC. As a part of our team, you will welcome customers, assist them with product knowledge, and ensure a positive shopping experience. Ideal candidates demonstrate strong customer service skills, effective communication, and a proactive approach to problem-solving. The role requires availability to work days, nights, weekends, and holidays. Join us for a rewarding career with opportunities for growth and skill development.

Qualifications

• Demonstrated customer service experience.
• Positive and solutions-oriented mindset.
• Effective verbal and written communication skills.

Responsibilities

• Welcome customers with a warm greeting and provide assistance.
• Resolve issues proactively in a busy retail environment.
• Assist customers with omnichannel needs to enhance shopping experience.
• Execute point of sale transactions.
• Complete floor replenishment and shipment tasks.
• Articulate promotional events and brand loyalty programs.
• Maintain exceptional customer service and a safe store environment.

Skills

Customer service and engagement skills

Effective communication skills

Problem-solving mindset

Ability to multitask

Job description

Benefits We Love

• Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool.


• Benefits and perks that make life better, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!


• Advance You Program helps earn a GED or a bachelor’s degree tuition‑free or learn English as a second language!


• The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career.


• Development programs to help you grow in your current role and beyond. Whether you’re looking to join us for a season or a long‑term career, you can grow at Carter's.

What You’ll Do

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.


• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.


• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.


• Execute and expedite point of sale/register transactions.


• Complete floor replenishment and shipment as needed.


• Articulate current promotional events and the brand loyalty program, including credit, to customers.


• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Qualities We’d Love in a Candidate

• A positive and solutions‑oriented mindset.


• Demonstrated customer service and engagement skills.


• Effective and professional verbal and written communication skills.


• The ability to manage multiple tasks at once.

You Can

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.


• Stand or walk for extended periods of time; climb up and down a ladder.


• Provide availability that may include days, nights, weekends, and holidays as scheduled.

Carter's is an Equal Opportunity and affirmative action employer (Minority/Female/Disability/Veteran).

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.