Sales Associate-1463 Petaluma, CA 94954

Five Below; Petaluma (CA); On-site; USD 30,000 - 40,000; Part time

Job summary

Join an exciting and dynamic team at a forward-thinking retail company where you can thrive in a fun and energetic environment! As a Sales Associate, you will play a vital role in providing exceptional customer service and ensuring a delightful shopping experience. Your responsibilities will include assisting customers, promoting store events, and resolving any concerns they may have. This role offers a flexible schedule, allowing you to balance work with your personal life. If you enjoy working with enthusiastic individuals and want to be part of a company that values growth and positivity, this opportunity is perfect for you!

Qualifications

• Must be at least 16 years old and available for a flexible schedule.
• Good communication and problem-solving skills are essential.

Responsibilities

• Greet and assist customers promptly to enhance their shopping experience.
• Resolve customer concerns and promote store events and promotions.

Skills

Customer Service

Communication Skills

Problem Solving

Flexibility

Education

Minimum Age 16

Tools

Cash Register

Mobile Devices

Job description

Sales Associate-1463 Petaluma, CA 94954

Sales Associate-1463 Petaluma, CA 94954

Apply locations Petaluma, CA 94954 time type Part time posted on Posted 30+ Days Ago job requisition id JR58787

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff!

RESPONSIBILITIES

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

QUALIFICATIONS

• At least 16 years old
• Available to work a flexible schedule
• Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices)
• Good communicator with the ability to engage with customers
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on-the-job training

ESSENTIAL JOB FUNCTIONS

• Frequently operate cash register
• Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
• Frequently ascend/descend ladders in order to retrieve and put away stock
• Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
• Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
• Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
• Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
• Must be able to remain in a stationary, upright position for 80% of the time

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Five Below is an Equal Opportunity Employer.

Position Type: Hourly