Sales Associate

Norman'S Gift Shops, Inc.; Willow Grove (PA); On-site; USD 13,000 - 19,000; Part time

Benefits offered by this job

25% merchandise discount

Incentive contests

Job summary

Norman’s Hallmark in Willow Grove Mall, Willow Grove, PA is seeking a part-time Sales Associate. The role focuses on delivering a caring, customer-focused experience, answering questions, and helping customers find the right gifts and cards.

Flexibility is required to meet the store's needs, including evenings, weekends, and holiday periods. Prior retail or customer service experience is a plus, with opportunities to learn product knowledge and grow within the team.

Qualifications

• Experience delivering friendly and helpful customer service.
• Ability to learn products and explain features to customers.
• Willingness to work in a fast-paced retail environment.

Responsibilities

• Assist customers on the sales floor and answer questions.
• Operate the register and process sales accurately.
• Restock displays and maintain store cleanliness.
• Support store events and promotions as needed.

Skills

Customer service

Sales

Team player

Communication

Tools

POS system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

39- Willow Grove Mall, Willow Grove, PA, US

NORMAN’S, the premiere, and fastest growing employee-owned Hallmark Gold Crown retailer in the East, is seeking a qualified Part Time Sales Associate for our location in Willow Grove Mall, Willow GrovePA. We are in the business of helping people capture their emotions and share them with one another. Our customers entrust us to help them show how much they care, to commemorate their most special occasions, provide comfort through challenging times, and to celebrate the everyday moments in between.

WHAT WE ARE LOOKING FOR:

Our retail teams are driven to reach store goals while delivering a memorable genuine experience to each of our customers. Our Sales Associates are key contributors in providing a ‘caring team’ atmosphere for our customers. They are most accessible to the consumer to answer all questions and are the primary resource of knowledge on the sales floor. We expect our Sales Associates to show initiative, be a team player, and exemplify excellence during every aspect of the customer experience.

• Infuse our Customer CARE program into the culture of the store in which you lead by example to drive retail sales by genuinely connecting with the customer, building relationships, and earning her business.
• Belief that the customer always comes first and is the most important individual to our business.
• Meet store specific Crown Rewards program enrollment goals on a consistent basis.
• Ability to learn and be efficient with our register system to ensure a positive and pleasant point of sale experience for our customers.
• Utilize outstanding selling skills during customer interactions to build sales and drive customer satisfaction.
• Proactively learn retail product knowledge for all merchandise to use when selling to the customer.
• Maintain and restock displays as directed by store management.
• Perform additional duties as assigned.

BE A PART OF OUR TEAM

Do you like to inspire meaningful relationships and enhance people’s lives? Do you like to celebrate others? Do you take pride in everything you do? If this sounds like something you relate to and you are a highly motivated individual with excellent customer service skills, we definitely need to connect!

Basic Qualifications:

• Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.
• Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds, e.g., fixture parts and cartons.

BENEFITS AND PERKS:

• Flexible Schedule
• A lucrative 25% off shopping discount on merchandise purchased in our stores.
• Incentive contests throughout the year

Norman’s Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally protected status.