Sales Associate

Carters Inc.; West Branch (MI); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

30% discount on products

Mental health benefits

Referral bonuses

Tuition-free GED or degree program

Development programs

Job summary

Carters Inc. is looking for a Sales Associate in West Branch, Michigan, to be the welcoming face for families. You will provide customer assistance, resolve issues, and handle transactions efficiently in a busy retail environment.

The ideal candidate will possess strong customer service skills, effective communication, and the ability to multitask. Benefits include flexible schedules, mental health support, and a 30% discount on products, along with opportunities for personal growth.

Qualifications

• Positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective communication skills.
• Physical ability to lift 40 pounds and stand for extended periods.

Responsibilities

• Welcome customers and assist with products.
• Resolve customer issues proactively.
• Ensure a positive shopping experience.
• Execute point-of-sale transactions.
• Complete floor replenishment as needed.

Skills

Customer service skills

Verbal communication

Problem-solving mindset

Multitasking ability

Job description

As a Sales Associate, you will be the first face of the brand for growing families, welcoming new parents and grandparents and helping them with baby essentials and everyday parenting moments in a supportive, inclusive environment.

What You’ll Do

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers while balancing many customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point‑of‑sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Qualities We’d Love in a Candidate

• A positive and solutions‑oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.
• Physical ability to lift 40 pounds, bend, stoop, reach, push, and pull as needed, and stand or walk for extended periods.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Benefits We Love

• Schedules that fit your life, allowing you to balance work and personal activities.
• Mental health benefits and a 30% discount on Carter’s brands.
• Referral bonuses and many other perks that make life better.
• The Advance You Program, which helps earn a GED or bachelor’s degree tuition‑free, or learn English as a second language.
• Opportunities to learn and build skills, grow as an individual, and pursue professional and personal development.
• Development programs to help you grow in your current role and beyond, whether you’re joining for a season or a long‑term career.

Equal Opportunity Employer

Carter’s is an Equal Opportunity and Affinity Action employer for Minority, Female, Disability, and Veteran applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.