Sales Associate

trekbikes; Washington (District of Columbia); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Flexible and fun company culture

Employee discounts on all product

Competitive health care

401(k) with match and ESOP

Paid holidays

Job summary

Trek Store Georgetown is seeking a friendly Sales Associate to help customers find bikes, parts, and gear, guiding them through the Trek experience. You will contribute to a welcoming, knowledgeable environment in the store, helping riders of all levels achieve their cycling goals.

Responsibilities include meeting sales targets, learning Trek products and services, and supporting daily store operations. A positive attitude and willingness to learn are essential for success in this role.

Qualifications

• Experience in retail or service environment preferred.
• Strong communication and hospitality.
• Willingness to learn about bikes, components, and tech.

Responsibilities

• Develop your sales and hospitality skills through training, role-playing and on-the-job experience.
• Achieve individual sales targets and provide exceptional customer service.
• Learn about bikes, components, apparel, and technology to assist customers.
• Maintain store merchandising and assist with inventory checks.
• Prepare bikes for service and assist in daily store operations.

Skills

Sales experience

Customer service

Bike knowledge

Job description

Job Location

Trek Store Georgetown

Job Description

Our DOTS Sales Associates help to achieve Trek's Mission by providing incredible hospitality to our customers and changing the world by getting more people on bikes. From the moment our customers arrive in our parking lot to when they leave on their bicycles or drive away, our Sales Associates are our Guides, taking our customers through everything they need to accomplish their cycling goals, keep their bicycles performing as designed, and ensuring they will have a great experience on their rides.

Performance expectations

• Develop your sales and hospitality skills through training, role-playing and on-the-job experience.
• Achieve individual monthly and annual sales targets of at least $400,000 annually for full-time Sales Associates.
• Learn about bikes, components, apparel, and technology.
• Participate in daily huddles and debriefs.
• Use our Guide Sales Process to provide our customers with incredible hospitality.
• Follow through on Quotes and Lead List communications.
• Make decisions regarding the care of-and doing the right thing for-our customers.
• Maintain Trek University Guide Status by completing Trek U modules to further your knowledge of our products, services, and procedures.
• When not actively taking care of customers, you will be helping to: Complete Daily Task List assignments.
• Maintain all aspects of store merchandising according to the visual merchandising standards, including product placement, price auditing, and product re-stocking.
• Complete weekly Cycle Counts.
• Assemble, or pre-assemble, new bicycles.
• Prep customer bikes for service by our Service or Production Technicians

What you will bring to the job

• A positive, "get stuff done", attitude.
• A desire to change the world through bikes and work with like-minded teammates.
• A desire to learn.

Compensation Range

Hourly Rate $20.00 - $25.00

Trek Benefits

• Flexible and fun company culture
• Competitive health care
• PPO & HDHP medical plan options, Dental insurance, Vision insurance
• Flexible Spending Accounts (FSA)
• Free life insurance & optional term life insurance
• Competitive vacation package
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• 12 weeks of maternity leave with 100% pay
• Paid company holidays
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discounts

We are an Equal Employment Opportunity ("EEO") Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

We are an E-Verify employer.

For more information, please click on the following links:

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish