Sales Associate

J.Crew Factory; Village Square (IL); On-site; USD 44,127,000 - 48,998,000; Full time

Benefits offered by this job

60% discount on branded product

401(k) plan with company matching

Discounts on entertainment, travel, &

Job summary

J.Crew Factory is seeking a Sales Associate who brings personal style and warmth to the sales floor. You’ll help customers discover their look, collaborate with teammates and managers, and deliver a seamless, brand-aligned shopping experience.

You’ll stay current with fashion trends, work flexible shifts including nights and weekends, and enjoy benefits such as up to 60% discount on branded products, a 401(k) plan with company matching, and a competitive hourly wage.

Qualifications

• Must be at least 18 years old.
• Excellent customer service and communication skills.
• Ability to work flexible hours including nights, weekends and holidays.
• Ability to lift and move up to 40 pounds.

Responsibilities

• Provide a seamless and authentic customer experience that reflects the brand.
• Drive sales and meet service expectations for customers.
• Assist in in-store tasks and share customer feedback with management.

Skills

Customer service

Sales

Teamwork

Flexibility

Problem solving

Job description

Our StoryWe think shopping should be fun. Actually, really fun. As in scoring our exclusive collection of colorful, classic styles at prices that can’t be beat. A fan of lots of options in amazing fits? You’ve got it. Looking for some great accessories you won’t find anywhere else? Check. Need to get dressed for a day at the office, a weekend get-together or your next family vacation? Easy, preppy-inspired outfits are a part of our DNA, so we’ve got you covered. Whatever the occasion, we’ve got styles for the whole family that’ll have your crew looking good. Plus, there always deals waiting for you… 24 hours a day, seven days a week.Job SummaryAs a Sales Associate, you embody our brand with personal style and passion, bringing welcoming energy to the sales floor daily. You'll assist customers in discovering their look and collaborate effectively with other team members and managers to drive business success. Your focus is on creating a seamless customer experience with a spirit of collaboration, kindness, and inclusivity.What You’ll DoProvide a seamless and authentic customer experience that is an extension of the brand.Drive sales while exceeding selling and service expectations for our customers.Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.Share customer feedback and insights with the management team.Who You AreAre at least 18 years old.Passionately support our brand, customers, and teams.Stay up to date with current fashion trends and industry developments.Embrace teamwork, flexibility, and courtesy while executing tasks.Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.Have scheduling flexibility, including nights, weekends and holidays.Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.Some Perks and BenefitsCompetitive base pay and bonus programsUp to 60% discount on branded product from J. Crew, J. Crew Factory, and MadewellEntertainment, travel, fitness, and mobile technology discounts401(k) plan with company matching donationsSee our full list of benefits hereNote: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.Hourly Range: $15.40 - $17.10At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.