Sales Associate

Weiders Hardware Inc.; Village of Fairport (NY); Hybride; USD 17 908 - 24 796; Plein temps

Résumé du poste

Weiders Ace Hardware in Village of Fairport, NY, is seeking a floor/cashier associate to deliver outstanding customer service, efficiently ring up sales, and maintain merchandise displays. This on-site role requires a friendly demeanor and accuracy at the register.

Responsibilities include greeting customers, handling phone inquiries, promoting promotions, stocking shelves, and contributing to a tidy, organized store environment.

Qualifications

• High School diploma preferred.
• Retail or cashier experience desirable.
• Strong customer service and interpersonal skills.
• Ability to learn and operate the register system.

Responsabilités

• Greet customers and deliver outstanding service.
• Accurately and efficiently ring up sales on the register.
• Process transactions including receipts, refunds, and changes.
• Maintain merchandise displays and signage; stock shelves.
• Assist with replenishing and store appearance.
• Answer phone calls and assist customers with inquiries.
• Promote promotions and loyalty programs as appropriate.
• Perform tidy-up duties and support store management as needed.

Description du poste

Weiders Ace Hardware is a family owned business with three locations in Honeoye Falls, Perinton and Brighton. The primary responsibilities of the floor/cashier position are to maintain helpful customer service, process sales quickly, accurately, and efficiently, and operate the cash register. Additional responsibilities include replenishing, rotating and displaying merchandise as assigned and ensuring that signage is correct.

Responsibilities

• Ensure each customer receives outstanding service.
• Greet customers as they enter the store.
• Answer phone calls, tactfully and pleasantly deal with customers.
• Maintain awareness of all promotions and advertisements.
• Accurately and efficiently ring on registers and maintain all cash at registers.
• Maintain orderly appearance of register area and supplies stocked.
• Solicit customers to open a rewards card; issue receipts, refunds, credits or change due to customers.
• Stock items on shelves and hooks.
• General housekeeping duties such as keeping shelves and floors free of cardboard and trash.
• Perform other tasks as assigned from time to time by store management.

Requirements

• Education/Training: High School degree, some college preferred.
• Experience in a retail environment (cashier, sales, or back office).
• A commitment to service, excellence and customer satisfaction.
• Ability to process information and/or merchandise through the register system.
• Solid team player with excellent interpersonal skills and a strong willingness to learn.
• Knowledge of retail computer systems, electronic cash registers, MS Word, and Excel a plus.
• Ability and willingness to work flexible hours including evenings, weekends and holidays.
• Ability to stand for an extended period and move/handle boxes of merchandise.