Sales Associate

Torrid; Union Gap (WA); On-site; USD 22,950 - 25,196; Full time

Benefits offered by this job

Associate discount

401K with Company match

Employee Stock Purchase Program (ESPP)

Tuition reimbursement

Sick time

Job summary

Torrid in Washington state is seeking a Sales Associate to provide a welcoming, fashion‑savvy shopping experience and connect with customers. You will share product knowledge and help drive sales while upholding Torrid’s inclusive culture.

You’ll work a flexible schedule, support store operations and visual standards, and contribute to a positive, team‑oriented environment. Torrid offers meaningful benefits, employee discounts, and opportunities for development.

Qualifications

• Previous sales or customer service experience a plus.
• Multitask in a fast-paced environment while delivering a great customer experience.
• Be fashion focused and stay on top of current trends.

Responsibilities

• Provide an amazing shopping experience that builds customer connections.
• Perform register functions and drive add-on sales.
• Work a flexible schedule including holidays, nights and weekends.
• Cover the sales floor and maintain visual standards.
• Assist in organizing the stockroom and keep the store inviting.

Skills

Customer service

Sales experience

Multitasking

Fashion focus

Job description

At Torrid, we celebrate every shape, every size, and every curve of our customers. Our Torrid stores offer an exciting, one‑of‑a‑kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

As a Torrid Sales Associate, you’ll provide the Torrid Connection to every customer through your genuine ability to make our customers feel comfortable, cared for and confident.

What You’ll Do:

• Provide an amazing shopping experience that will encourage positive customer connections and loyalty
• Perform register functions while using your sales, promotion and product knowledge to drive add‑on sales
• Ability to work a flexible schedule inclusive of holidays, nights and weekends
• Cover the sales floor and help ensure all visual standards are met
• Assist in the organization of the stockroom and providing a clean, consistent, and inviting store environment that inspires customers to shop

What You’ll Need:

• Previous sales or customer service experience a plus
• Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience
• Be fashioned focused and stay on top of current trends

Physical Requirements (with or without reasonable accommodation):

• Able to stand and walk around during scheduled
• Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50 lbs
• Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.

What You’ll Get:

• Associate discount 50%, additional monthly discount coupon, mental health resources, sick time*
• 401K with Company match, Employee Stock Purchase Program (ESPP), Tuition reimbursement
• Sick time benefit available where legally required

Pay range: $16.66 - $18.29 per hour

The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.

If you are unable or limited in your ability to use or access www.torridcareers.com you can request reasonable accommodations by sending an email to [email protected]. Only messages left for this purpose will be returned. Our company participates in E-Verify.

E-Verify Poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

Eligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf

Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf

California Privacy Rights Act (CPRA): https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdf

EEO Poster: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf