Sales Associate

Friendsofkerhonkson; Tustin (CA); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Merchandise discounts

Professional development

Company partnerships

Job summary

WHBM is seeking a Sales Associate at our Tustin, CA store to deliver a customer-centered experience and provide personalized service. You will engage customers, share product knowledge, and support merchandising and inventory tasks to uphold brand standards.

Responsibilities include creating seamless omnichannel experiences, promoting loyalty programs, and collaborating with the team to achieve store goals in a dynamic retail environment.

Qualifications

• Customer-service oriented with a welcoming demeanor.
• Ability to initiate authentic conversations and understand customer needs.
• Familiarity with brand loyalty programs and up-selling.
• Comfort with using omnichannel tools and POS systems.

Responsibilities

• Deliver a customer-centered experience reflecting hospitality.
• Engage customers to understand needs and provide personalized service.
• Educate customers about loyalty benefits and promotions.
• Assist with merchandising, inventory replenishment, and store organization.
• Maintain an appealing store environment and collaborate with team.

Skills

Customer service

Communication

Teamwork

Sales skills

Flexibility

Tools

POS system

Inventory systems

Omnichannel tools

Job description

About usBuilt on the foundation of fashion’s most iconic color contrast – White + Black – WHBM inspires independent women to embrace their power and femininity through modern yet timeless styles. We’re proud to be a place for passionate people to learn, grow, and build empowered careers.About the roleAs a Sales Associate, you'll be the welcoming face of a customer-centered environment that reflects our culture of hospitality. You'll be part of a team fostering genuine customer connections, sharing product knowledge, and providing personalized service.The impact you can haveIn this role, you'll have the opportunity to:Deliver a customer-centered experience that reflects our culture of hospitality.Initiate authentic conversations with customers to understand their needs and provide personalized service.Create a seamless omnichannel experience by utilizing available tools.Educate customers about the benefits of brand loyalty programs.Contribute to overall store performance by staying accountable to personal goals.Assist store leaders with merchandising, inventory replenishment, and store organization.Maintain a visually inspiring store environment that reflects brand standards.Contribute to a positive work environment by embracing teamwork and collaboration.You'll bring to the rolePassion for our brand, fashion, and empowering confidence.Flexible availability — including nights, weekends, and holidays.Team player mindset with a high level of ownership and initiative.Ability to quickly learn new processes and tools.Strong interpersonal and communications skills.Must be at least 16 years old for the following states: AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA.For all other states, must be at least 18 years old.Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.BenefitsOptional medical, dental, and vision insurance401(k) planMerchandise discounts plus eligibility for discounts at our sister brandsProfessional development and opportunities for advancement across our brandsCommunity impact through our philanthropic partnershipsAvailability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.Location:Store 3340-Tustin Marketplace-WHBM-Tustin, CA 92782Position Type:Regular/Part timePay Range:$16.90 - $21.10 Hourly USDEqual Employment OpportunityThe Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.