SALES ASSOCIATE

Gettel Automotive Inc; Town of Florida (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K Plan

Paid vacation

Paid training

Growth opportunities

Job summary

Gettel Automotive Inc is seeking an energetic Salesperson to drive vehicle sales and deliver superior customer service. You will follow the Gettel University sales process, work with management on consistent performance, and utilize CRM to track customer interactions.

Maintaining a professional appearance and a proactive, CAN DO attitude are essential. The role emphasizes test drives, accurate payoff calculations, and delivering a seamless delivery experience, with ongoing training and growth

Qualifications

• Customer service focus with ability to handle inquiries and resolve issues.
• CRM experience and accurate record-keeping of customer interactions.
• Strong communication and interpersonal skills for in-person and phone conversations.

Responsibilities

• Adhere to the Gettel sales process and participate in training sessions.
• Provide EXCELLENT customer service in accordance with dealership guidelines.
• Prospect customers and document interactions in the CRM system.
• Set first service appointment and complete delivery checklists per store guidelines.

Job description

At Gettel, our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. We offer a variety of training for everyone from Managers to Technicians; Gettel U and the Gettel Edge Program can provide you with the tools needed to take that next step. Above all, we have highest standard of honesty and integrity when conducting business. We are committed to an environment where the customer is always treated with respect and dignity... If you have an interest in automotive and a desire to develop a career in the industry, apply today!What We OfferMedical, Dental & Vision InsuranceLife InsuranceHealth Savings & Flex Spending AccountsShort & Long Term Disability401K PlanHoliday PayPersonal & Sick DaysPaid VacationPaid TrainingGrowth OpportunitiesFlexible Work SchedulesDiscounts on products & servicesEmployee vehicle purchase plansSaturday LunchesAccident & Critical Care PlansGENERAL RESPONSIBILITIES – SALESPERSONAdhere to the Gettel University’s sales process as taught.Management has been through the same sales class as well as a corresponding sales management class so you should expect them operating under the same process.Utilization of the sales process taught in class is mandatory. Do not short cut the process as this diminishes the customer experience, lowers CSI and results in gross profit erosion.If you ever feel you need additional training please notify your general manager and we will make sure you can attend another class or you get additional attention while trainers are in your store.Our obligation to you is to give you all the support and training you need to be successful and in return we ask from you 100% compliance with our sales process and utilization of sales tools. It’s a win-win opportunity for both of us!Maintain personal professional appearance and personal hygiene at all times.Have a plan for the day every day.Come to work with a positive CAN DO attitude!Utilize a dealer license plate for all test drives and all necessary times to leave the premises in a vehicle.Provide EXCELLENT customer service in accordance with dealership guidelines and the manufacturers requirements.Prospect and notate through our CRM all customer interactions whether in person, on the phone, through email, through regular mail.Understand and adhere to the Gettel Policy and Procedures Manual. There are to be no deviations from this manual.Upon the sale of a vehicle, set the first service appointment using the process developed for your store.Customer pay-offs must be accurate and for the period as required at your store.Complete all delivery checklists as required by management.