Sales Associate

Triple J; Tamuning (GU); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401k with match

Medical insurance

Paid time off

Employee discounts

Gas discounts

Gym membership

Life insurance

On the job training

Job summary

Triple J in Tamuning, GU is seeking a Sales Associate to sell new and used vehicles while maintaining high customer satisfaction. The role includes demonstrating vehicles, test drives, and delivering cars to customers, with a focus on explaining features, warranties, and paperwork to build loyalty.

Responsibilities include meeting sales targets, following up with customers, and participating in daily and weekly planning.

Qualifications

• Must have a valid Driver’s License.
• Excellent verbal and written communication skills.
• Know and understand the federal, state and local laws which govern retail auto sales.
• Must follow Company safety policies and practices.
• Must be legally and technically able to safely operate company and customer-owned vehicles.

Responsibilities

• Realize that business is built on customer satisfaction and devote themselves to guaranteeing satisfaction to customers.
• Determines each customer’s vehicle needs by asking questions and listening.
• Demonstrates new and used vehicles (includes test drives).
• Delivers new and used vehicles to customers.
• Ensures that the customer understands the vehicle’s operating feature, warranty and paperwork, and it lays the foundation for customer loyalty.
• Attends sales meetings.
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Maintains a prospect development system.

Skills

Driver's License

Communication Skills

Customer Service

Auto sales laws

Safety compliance

Vehicle operation

Education

High School Diploma or GED

On the job training usually necessary

Job description

Job Location: Tamuning, GU 96931

Summary / Objective

The Sales Associate is directly responsible for selling new and or used vehicles at dealership volume and customer satisfaction standards.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Realize that business is built on customer satisfaction and devote himself/herself to guaranteeing satisfaction to customers.
• Determines each customer’s vehicle needs by asking questions and listening.
• Demonstrates new and used vehicles (includes test drives).
• Delivers new and used vehicles to customers.
• Ensures that the customer understands the vehicle’s operating feature, warranty and paperwork, and it lays the foundation for customer loyalty.
• Attends sales meetings.
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Maintains a prospect development system.
• Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
• Establishes personal income goals that are consistent with dealership standards of productivity and devise a strategy to meet those goals.
• Reports to the Sales Manager regarding objectives, planned activities, review and analyses.
• Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
• Understands the terminology of the automobile business and keep abreast of technological changes in the product.
• Carries out sales, customer service and job performance.
• Introduce customers to service department personnel to emphasize to customers the quality and efficiency of the dealership’s service operations.

Qualifications

• Must have a valid Driver’s License.
• Ability to read and comprehend instructions and information.
• Excellent verbal and written communication skills.
• Know and understand the federal, state and local laws which govern retail auto sales.
• Must follow Company safety policies and practices, and immediately report any and all accidents to a Manager or Supervisor.
• Must be legally and technically able to safely operate company and customer-owned vehicles. Seat belts are required to be worn 100% of the time while operating any company or customer-owned vehicles.
• Must be insurable by insurance company.
• Ability to sell a minimum quota according to dealership standards.
• Take all factory tests and become a certified salesperson.
• Certification sales professionals and passing grades on all in house tests.

Work Environment

Work is regularly performed in a combination of office and shop environments and is regularly exposed to dust, odors, oil, fumes, noise, heat, and outdoor elements.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Must be able to lift/carry at least 50 lbs.

Position Type

This is a full-time, non-exempt position. Standard days and hours of work are Monday through Saturday, 8am - 5pm or 9am - 6pm. Must be able to work 8 hours a day and will be given a regular day off.

Education & Experience

1. High School Diploma or GED
2. Additional on the job training usually necessary

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

• 401k with Employer Match
• Comprehensive Insurance Coverage – Medical, Dental, Vision, and Employer Sponsored Life Insurance
• Paid Time Off
• Exclusive Employee Discounts
• Deep Gas Discounts
• Discounted Gym Membership Rate
• Voluntary Life Insurance
• On the Job Training

Benefits are offered in accordance with eligibility requirements.