Sales Associate

FashionUnited; Springfield (MA); On-site; USD 16,531 - 27,552; Part time

Job summary

FashionUnited is hiring a Sales Associate in Springfield, Massachusetts. This role involves providing excellent customer service, maintaining store appearance, and achieving sales goals. Candidates should be at least 16 years old, detail-oriented, and able to work various shifts, including weekends. Responsibilities also include following merchandising standards and assisting management. Join a team where enthusiasm for the brand and goal orientation are valued, and enjoy a dynamic work environment.

Qualifications

• Must be at least 16 years of age.
• Able to work various shifts including weekends and holidays.
• Candidate will be required to stand for long periods of time throughout their shift.
• Lifting between 15-30 pounds.

Responsibilities

• Achieve or exceed established sales goals and KPIs.
• Maintain awareness of sales promotions and participate in contests.
• Develop relationships with customers and provide excellent service.
• Assist with store maintenance and keep areas organized.
• Follow visual merchandising standards.
• Report any potential loss prevention issues.

Skills

Attention to detail

Enthusiasm for the brand

Goal oriented

Team player

Adaptable and flexible

Fast learner

Job description

Overview

The sales associate is responsible for providing excellent customer service including stock and replenishment, as well as maintaining the brand and overall appearance of the store.

Responsibilities

• Achieve or exceed established goals. These include sales, hourly productivity, average dollar sale, units per transaction, conversion, charge accounts and contests, and any other brand specifics KPI’s.
• Actively participate in all contests, promotions and sales incentive programs. Maintain an awareness of all sales promotions.
• Have a complete working knowledge and use of selling skills and customer service standards as set forth in Company training programs.
• Develop and maintain relationships with customers through a friendly attitude and excellent customer service. Answer the telephone in a friendly and professional manner.
• Meet Company standards for store appearance, performance, product knowledge and store operations.
• Assist store management as needed to maintain the store. Keep sales floor and stock area clean and organized.
• Follow visual merchandising standards, including keeping fixtures straightened and filled, colorizing displays, and others as directed by the Store Manager/Assistant Manager.
• Assist Store Manager/Assistant Manager to take markdowns in a correct and timely manner. Complete work within deadlines and ask for additional assignments. Perform with minimum of supervision.
• Follow all security policies and procedures, including zone defense. Recognize and react to potential loss prevention issues.
• Watch for potential shortages through prompt servicing of customers, notifying management of external theft (shoplifting) and internal theft.

Key Partners

• Store Management
• Human Resources
• District Manager
• Asset Protection

Qualifications

• Must be at least 16 years of age
• Strong attention to detail
• Able to work various shifts including weekends and holidays
• Must present a neat appearance and personal grooming
• Candidate will be required to stand for long periods of time throughout their shift.
• Lifting between 15-30 pounds.

Skills & Cultural Success Factors

• Enthusiasm for the brand
• Disciplined and self-motivated
• Goal oriented
• Team player
• Adaptable and flexible
• Fast learner

EEO Statement

Snipes USA and all its subsidiary Companies are equal opportunity employers. We will not discriminate or make hiring decisions based on race, religion, creed, color, national origin, sex, political affiliation, sexual orientation, or any other criteria that would violate any Federal or State laws.