Sales Associate

FashionUnited; Lowell (MA); On-site; USD 16,531 - 27,552; Part time

Job summary

FashionUnited is seeking a Sales Associate in Lowell, Massachusetts. The role involves delivering outstanding customer service, maintaining store appearance, and achieving sales goals. Candidates must be at least 16 years old, present a neat appearance, and be able to lift between 15-30 pounds. Strong attention to detail and a team-oriented attitude are essential. This position may require working various shifts including weekends and holidays.

Qualifications

• Must be at least 16 years of age.
• Able to work various shifts including weekends and holidays.
• Must present a neat appearance and personal grooming.

Responsibilities

• Achieve or exceed established sales goals.
• Maintain awareness of sales promotions.
• Follow visual merchandising standards.

Skills

Attention to detail

Goal oriented

Team player

Fast learner

Job description

Overview

The sales associate is responsible for providing excellent customer service including stock and replenishment, as well as maintaining the brand and overall appearance of the store.

Responsibilities

• Achieve or exceed established goals. These include sales, hourly productivity, average dollar sale, units per transaction, conversion, charge accounts and contests, and any other brand specifics KPI’s.
• Actively participate in all contests, promotions and sales incentive programs. Maintain an awareness of all sales promotions.
• Have a complete working knowledge and use of selling skills and customer service standards as set forth in Company training programs.
• Develop and maintain relationships with customers through a friendly attitude and excellent customer service. Answer the telephone in a friendly and professional manner.
• Meet Company standards for store appearance, performance, product knowledge and store operations.
• Assist store management as needed to maintain the store. Keep sales floor and stock area clean and organized.
• Follow visual merchandising standards, including keeping fixtures straightened and filled, colorizing displays, and others as directed by the Store Manager/Assistant Manager.
• Assist Store Manager/Assistant Manager to take markdowns in a correct and timely manner. Complete work within deadlines and ask for additional assignments. Perform with minimum of supervision.
• Follow all security policies and procedures, including zone defense. Recognize and react to potential loss prevention issues.
• Watch for potential shortages through prompt servicing of customers, notifying management of external theft (shoplifting) and internal theft.

Key Partners

• Store Management
• Human Resources
• District Manager
• Asset Protection

Qualifications

• Must be at least 16 years of age
• Strong attention to detail
• Able to work various shifts including weekends and holidays
• Must present a neat appearance and personal grooming
• Candidate will be required to stand for long periods of time throughout their shift.
• Lifting between 15-30 pounds.

Skills & Cultural Success Factors

• Enthusiasm for the brand
• Disciplined and self-motivated
• Goal oriented
• Team player
• Adaptable and flexible
• Fast learner

EEO Statement

Snipes USA and all its subsidiary Companies are equal opportunity employers. We will not discriminate or make hiring decisions based on race, religion, creed, color, national origin, sex, political affiliation, sexual orientation, or any other criteria that would violate any Federal or State laws.