Sales Associate - Part-time

trekbikes; Fort Worth (TX); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Flexible and fun company culture

401(k) with match and ESOP

Employee discounts on all product

Deep partner retail discounts

Job summary

Trek is seeking a friendly, results-driven Sales Associate to welcome customers, guide them through options, and ensure a great shopping experience. You’ll learn Trek products, assist in achieving sales targets, and keep our store merchandising fresh and inviting.

Join a culture that values learning, teamwork, and giving customers outstanding hospitality as they pursue their cycling goals. This is a full-time role at our Fort Worth location.

Qualifications

• A positive, can-do attitude and eagerness to learn.
• Excellent customer service and hospitality mindset.
• Willingness to learn bikes, components, apparel and technology.

Responsibilities

• Develop sales and hospitality skills through training and on-the-job experience.
• Achieve monthly and annual sales targets for full-time Sales Associates.
• Learn about bikes, components, apparel, and technology.
• Maintain store merchandising and perform Cycle Counts.

Skills

Positive attitude

Desire to learn

Customer service

Job description

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us!

Job Description

Our DOTS Sales Associates help to achieve Trek's Mission by providing incredible hospitality to our customers and changing the world by getting more people on bikes. From the moment our customers arrive in our parking lot to when they leave on their bicycles or drive away, our Sales Associates are our Guides, taking our customers through everything they need to accomplish their cycling goals, keep their bicycles performing as designed, and ensuring they will have a great experience on their rides.

Performance expectations

• Develop your sales and hospitality skills through training, role-playing and on-the-job experience.
• Achieve individual monthly and annual sales targets of at least $400,000 per fiscal year for full-time Sales Associates.
• Learn about bikes, components, apparel, and technology.
• Participate in daily huddles and debriefs.
• Use our Guide Sales Process to provide our customers with incredible hospitality.
• Follow through on Quotes and Lead List communications.
• Make decisions regarding the care of-and doing the right thing for-our customers.
• Maintain Trek University Guide Status by completing Trek U modules to further your knowledge of our products, services, and procedures.
• When not actively taking care of customers, you will be helping to: Complete Daily Task List assignments.
• Maintain all aspects of store merchandising according to the visual merchandising standards, including product placement, price auditing, and product re-stocking.
• Complete weekly Cycle Counts.
• Assemble, or pre-assemble, new bicycles.
• Prep customer bikes for service by our Service or Production Technicians.

What you will bring to the job

• A positive, "get stuff done", attitude.
• A desire to change the world through bikes and work with like-minded teammates.
• A desire to learn.

Trek Benefits

• Flexible and fun company culture
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• Employee discounts on all product
• Deep partner retail discounts

We are an Equal Employment Opportunity ("EEO") Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

We are an E-Verify employer.