Sales Associate

Soma; Santa Rosa (CA); On-site; USD 25,000 - 32,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Merchandise discounts

Professional development

Job summary

Soma is hiring a Sales Associate in Santa Rosa, CA to deliver a customer-centered experience with warmth and product knowledge. You will engage customers, promote brand loyalty, and support merchandising and store upkeep in a fast-paced retail environment.

This part-time role requires flexible availability, including nights and weekends, and offers benefits like medical, dental, vision, a 401(k), and employee discounts as part of our team-oriented culture.

Qualifications

• Provide a customer-centered experience with hospitality
• Engage customers with authentic conversations to understand needs
• Educate customers about loyalty programs and brand benefits
• Assist with merchandising, inventory and store organization
• Contribute to a positive, collaborative team environment

Responsibilities

• Deliver a customer-centered experience reflecting our culture of hospitality.
• Initiate authentic conversations to understand customer needs and provide personalized service.
• Create an omnichannel experience using available tools.
• Educate customers about brand loyalty programs.
• Assist with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment reflecting brand standards.

Skills

Customer service

Hospitality

Product knowledge

Omnichannel

Team player

Communication

Tools

POS system

Job description

About usInspired by our customers who appreciate fashion as much as function, Soma is an intimate apparel brand that embraces a passion for comfort and confidence by offering beautiful, innovative solutions. At Soma, every day is a chance to make women feel more empowered. Join the movement. Bring your talents and discover opportunities, support, and growth.About the roleAs a Sales Associate, you'll be the welcoming face of a customer-centered environment that reflects our culture of hospitality. You'll be part of a team fostering genuine customer connections, sharing product knowledge, and providing personalized service.The impact you can haveIn this role, you'll have the opportunity to:Deliver a customer-centered experience that reflects our culture of hospitality.Initiate authentic conversations with customers to understand their needs and provide personalized service.Create a seamless omnichannel experience by utilizing available tools.Educate customers about the benefits of brand loyalty programs.Contribute to overall store performance by staying accountable to personal goals.Assist store leaders with merchandising, inventory replenishment, and store organization.Maintain a visually inspiring store environment that reflects brand standards.Contribute to a positive work environment by embracing teamwork and collaboration.You'll bring to the rolePassion for our brand, fashion, and empowering confidence.Flexible availability — including nights, weekends, and holidays.Team player mindset with a high level of ownership and initiative.Ability to quickly learn new processes and tools.Strong interpersonal and communications skills.Must be at least 16 years old for the following states: AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA.For all other states, must be at least 18 years old.Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.BenefitsOptional medical, dental, and vision insurance401(k) planMerchandise discounts plus eligibility for discounts at our sister brandsProfessional development and opportunities for advancement across our brandsCommunity impact through our philanthropic partnershipsAvailability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.Location:Store 5302-Montgomery Village Shopping Center-Soma-Santa Rosa, CA 95405Position Type:Regular/Part timePay Range:$18.21 - $22.75 Hourly USDEqual Employment OpportunityThe Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.