Sales Associate

McCoy Corporation; San Marcos (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

McCoy Corporation in San Marcos, TX, is seeking a Sales Associate to assist customers with purchases. Starting from $17 per hour, full-time role on location at 110 Wonder World Drive. You will greet customers, understand needs, demonstrate products, and process sales while ensuring accurate pricing and terms.

The position requires basic math, cash handling, and strong customer service skills. Some overtime, weekend work, and lifting up to 30 pounds may be required.

Qualifications

• Excellent customer service required.
• Strong verbal communication skills.
• Ability to operate cash registers, calculators, and scanners.
• Basic math for change and refunds.
• Knowledge of building products and local codes helpful.
• Familiarity with company products and policies.

Responsibilities

• Greets and assists customers.
• Consults to understand needs and preferences.
• Demonstrates products and suggests options.
• Quotations, pricing, and sale orders.
• Retrieve merchandise and process special orders.
• Enter customer data and sales information into the database.
• Resolve complaints and escalate when needed.
• Operate cash register and handle payments.
• Process returns and exchanges.
• Assist with stocking and housekeeping.

Skills

Customer service

Verbal communication

Cash handling

Basic math

Product knowledge

Policy knowledge

Education

High school diploma or equivalent

On-the-job training

Tools

Point-of-sale system

Job description

Job Description

Time Type:

Full time

Role Details:

Time Type: Full Time

Starting From: $17 / HR

Job Location: 110 Wonder World Drive, San Marcos, TX 78666

Job Summary:

The Sales Associate will assist customers with purchasing merchandise.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Greets and interacts with customers.
• Consults with customers to understand needs and preferences related to available merchandise.
• Demonstrates and explains available merchandise, selecting and suggesting options suitable for the customer’s needs.
• Emphasizes product features, quotes prices and credit terms, and prepares sales orders.
• Retrieves desired merchandise from sales floor and/or yard; places special orders where appropriate and required.
• Builds and maintains customer relationships by entering new customer data and other sales data for current customers into a computer database.
• Assists customers in resolving complaints, including escalating them to management when appropriate.
• Investigates and resolves customer problems with products or services.Operates the cash register accurately using the UPC scanner, quick key, and product keywords.
• Accepts money in the form of cash, checks, and credit or debit cards for items purchased.
• Processes returns and exchanges according to store policy.
• Assists with stocking and restocking products, front-and-face products on shelves, and assisting with housekeeping.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent customer service skills.
• Good verbal communication skills.
• The ability to operate available equipment, such as cash registers, calculators, or scanners.
• Basic mathematical skills, as needed to make change and give refunds.
• Basic and intermediate knowledge of building products and local building codes.
• Knowledgeable about the company’s products and services, as well as customer-related policies.

Education and Experience:

• A high school diploma or equivalent is preferred.
• Successful completion of on-the-job training; completing levels 1 and 2 of the positional training offered.

Physical Requirements:

• Prolonged periods of standing and working on the computer or related equipment.
• Must be able to lift up to 30 pounds at times, and occasionally lift/move up to 80 pounds.
• May need to work overtime, nights, weekends, and holidays.
• The ability to perform repetitive movements over long periods.

McCoy’s is an equal opportunity employer. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodations in the application and/or interview process should contact a representative of the People Development Department at [phone]. EOE, AAP, D, F, VA