Sales Associate

Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.; Rancho Cucamonga (CA); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Merchandise discounts

Professional development and career成长

Community partnerships

Job summary

KnitWell Group’s White House Black Market in Rancho Cucamonga, CA is seeking a Sales Associate to warmly greet customers, share product knowledge, and deliver personalized service in a store that values hospitality. You will engage customers, build authentic connections, guide omnichannel shopping, promote loyalty programs, support merchandising and inventory, and help keep the space visually inspiring.

Ideal candidates are fashion‑forward, flexible to work nights, weekends, and holidays, and

Qualifications

• Customer-centered service experience is essential.
• Excellent communication and interpersonal skills.
• Team-oriented with a proactive approach to tasks.
• Willingness to work nights, weekends, holidays.
• Ability to learn new tools and processes quickly.
• Ability to bend, reach, lift up to 50 pounds.

Responsibilities

• Deliver a customer-centered experience reflecting hospitality.
• Initiate authentic conversations to assess customer needs and provide personalized service.
• Create seamless omnichannel experiences using available tools.
• Educate customers about brand loyalty programs and benefits.
• Assist with merchandising, inventory replenishment, and store organization.
• Maintain a visually appealing store environment aligned with brand standards.
• Collaborate with store leaders and teammates to meet personal and store goals.

Skills

Customer service

Communication

Teamwork

Flexible schedule

Adaptability

Physical stamina

Tools

POS system

Job description

About us

Built on the foundation of fashion’s most iconic color contrast - White + Black - WHBM inspires independent women to embrace their power and femininity through modern yet timeless styles. We’re proud to be a place for passionate people to learn, grow, and build empowered careers.

About the role

As a Sales Associate, you'll be the welcoming face of a customer-centered environment that reflects our culture of hospitality. You'll be part of a team fostering genuine customer connections, sharing product knowledge, and providing personalized service.

The impact you can have

• Deliver a customer-centered experience that reflects our culture of hospitality.
• Initiate authentic conversations with customers to understand their needs and provide personalized service.
• Create a seamless omnichannel experience by utilizing available tools.
• Educate customers about the benefits of brand loyalty programs.
• Contribute to overall store performance by staying accountable to personal goals.
• Assist store leaders with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment that reflects brand standards.
• Contribute to a positive work environment by embracing teamwork and collaboration.

You’ll bring to the role

• Passion for our brand, fashion, and empowering confidence.
• Flexible availability - including nights, weekends, and holidays.
• Team player mindset with a high level of ownership and initiative.
• Ability to quickly learn new processes and tools.
• Strong interpersonal and communications skills.
• Must be at least 16 years old for the following states: AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA.
• For all other states, must be at least 18 years old.
• Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.

Benefits

• Optional medical, dental, and vision insurance
• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships
• Availability of these benefits is based on employment type, role, and certain eligibility requirements.

Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location

Store 3177-Victoria Gardens-WHBM-Rancho Cucamonga, CA 91739

Position Type

Regular/Part time

Pay Range

$16.90 - $21.10 Hourly USD

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

KnitWell Group

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America - Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.