Sales Associate

Jobtailor; Portsmouth (NH); On-site; USD 32,000 - 52,000; Full time

Job summary

Jobtailor in Portsmouth, NH is seeking a Showroom Sales Associate to exceed customer expectations through outstanding service and industry knowledge. You will greet visitors, assist with quotes, and manage project quotes while building lasting relationships with contractors and homeowners.

You will leverage the company's order entry system, maintain displays, and collaborate with the Showroom Director to keep product literature current. Strong communication and math skills are essential.

Qualifications

• High school diploma or GED required.
• One to three months of related experience and/or training, or equivalent combination of education and experience.
• Demonstrated proficiency as a Showroom Sales Associate.
• Knowledge of the kitchen and bath or lighting industry and/or strong desire to learn.
• Strong solutions-based selling and closing techniques.
• Comfortable cold calling and pursuing new customers.
• Strong math skills.
• Knowledge of common computer applications and internet search techniques.
• Strong written and verbal communication and interpersonal skills.
• Assertiveness.
• Excellent organizational and time management skills; ability to prioritize.
• Good problem-solving and conflict resolution skills.
• Professional appearance.
• Ability to perform essential duties satisfactorily, with reasonable accommodations where applicable.

Responsibilities

• Exceed customer expectations through superior customer service and product and industry knowledge
• Meet or exceed individual monthly sales and gross profit goals
• Greet visitors by phone and in person
• Sell to plumbing contractors, general contractors, builders, remodelers, designers, architects, and homeowners
• Use CSD, the company's order entry and inventory system
• Prepare and distribute project quotes
• Prepare and maintain Specbooks for customers
• Follow up on quotes until sales orders are closed or rejected
• Collaborate with contractors and builders to help projects run smoothly and on time
• Keep customers informed about order status
• Build a network of repeat customers, particularly within the trades
• Maintain accurate pricing on displays
• Work with the Showroom Director to keep product displays in good condition and up to date
• Develop product, product-line, and industry-trend knowledge
• Participate in meetings, marketing events, and training events
• Help develop and implement in-store promotions and events
• Maintain a clean, neat, and attractive store environment and product literature
• Monitor the exterior storefront for cleanliness and tidiness
• Follow company safety policies
• Perform other duties as assigned

Skills

Solutions-based selling

Strong math skills

Written and verbal communication

Education

High school diploma or GED

Tools

CSD Order Entry System

Inventory Management

Product Knowledge Development

Job description

• Exceed customer expectations through superior customer service and product and industry knowledge
• Meet or exceed individual monthly sales and gross profit goals
• Greet visitors by phone and in person
• Sell to plumbing contractors, general contractors, builders, remodelers, designers, architects, and homeowners
• Use CSD, the company's order entry and inventory system
• Prepare and distribute project quotes
• Prepare and maintain Specbooks for customers
• Follow up on quotes until sales orders are closed or rejected
• Collaborate with contractors and builders to help projects run smoothly and on time
• Keep customers informed about order status
• Build a network of repeat customers, particularly within the trades
• Maintain accurate pricing on displays
• Work with the Showroom Director to keep product displays in good condition and up to date
• Develop product, product-line, and industry-trend knowledge
• Participate in meetings, marketing events, and training events
• Help develop and implement in-store promotions and events
• Maintain a clean, neat, and attractive store environment and product literature
• Monitor the exterior storefront for cleanliness and tidiness
• Follow company safety policies
• Perform other duties as assigned

Requirements

• High school diploma or GED
• One to three months of related experience and/or training, or equivalent combination of education and experience
• Demonstrated proficiency as a Showroom Sales Associate
• Knowledge of the kitchen and bath or lighting industry and/or strong desire to learn
• Strong solutions-based selling and closing techniques
• Comfortable cold calling and pursuing new customers
• Strong math skills
• Knowledge of common computer applications and internet search techniques
• Strong written and verbal communication and interpersonal skills
• Assertiveness
• Excellent organizational and time management skills; ability to prioritize
• Good problem-solving and conflict resolution skills
• Professional appearance
• Ability to perform essential duties satisfactorily, with reasonable accommodations where applicable

Core Competencies

Demonstrates strong solutions-based selling techniques and extensive knowledge of the kitchen and bath or lighting industry. Capable of maintaining customer relationships and managing project quotes while ensuring superior customer service.

Highest-signal resume keywords

• Showroom Sales Associate Experience
• Solutions-Based Selling Techniques
• Customer Relationship Management
• Strong Math Skills
• Knowledge of Kitchen and Bath Industry

Hard Skills

• Order Entry System Proficiency
• Project Quote Preparation
• Inventory Management
• Product Knowledge Development
• Cold Calling Techniques

Soft Skills

• Strong Written Communication
• Strong Verbal Communication
• Interpersonal Skills
• Organizational Skills
• Problem-Solving Skills

Certifications & Qualifications

• High School Diploma or GED

Industry Keywords

• Kitchen and Bath Industry
• Lighting Industry
• Contractor Collaboration
• Sales Goals
• Customer Service

Tools & Technologies

• CSD Order Entry System
• Common Computer Applications