Sales Associate

Talbots; Portage (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Growth opportunities

Incentive opportunities

Comprehensive benefits for full-time/3

Merchandise discount (50-70%)

Referral program

Job summary

Talbots Kalamazoo store is seeking a customer-focused associate who loves fashion and helping guests. Leverage styling expertise to build outfits, drive sales, and represent the Talbots brand with warmth and integrity.

You will work with a team to deliver exceptional service, manage multiple customers, and stay current on trends while supporting store operations and initiatives.

Qualifications

• Demonstrate selling competence and styling expertise.
• Love of fashion and ability to build relationships.
• Strong ambition with goal orientation and team mindset.
• Excellent verbal communication and integrity.
• Navigate computer/iPad/handheld system.
• Strong organizational and multi-tasking in a fast-paced environment.
• Able to work in a diverse team.
• Stand for extended periods and lift up to 40 lbs.
• Flexible 15–20 hours weekly; evenings, weekends, holidays.

Responsibilities

• Provide exceptional customer service that promotes products and builds brand relationships.
• Assist management in building store business.
• Support service enhancers and Concierge usage.
• Serve multiple customers, multitask, and handle projects.
• Stay informed on fashion trends and new arrivals.
• Create outfits using product knowledge and suggest items.
• Improve performance through coaching and feedback.
• Meet sales and service metrics (clientelling, outreach, appointments).
• Complete operational tasks: filling orders, replenishment, recovery.

Skills

Selling competence

Styling expertise

Fashion knowledge

Customer service

Verbal communication

Tech navigation (POS/iPad)

Organizational skills

Lifting 40 lbs

Open availability 15–20h

Tools

POS system

Handheld device (iPad)

Job description

About Us

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.

About Us

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.

What We Offer

• Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
• Incentive Opportunities
• Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
• Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
• Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.

What We Value “WE CARE”

• We Win as a team and are dedicated to ensuring and applauding each other’s success.
• We Encourage creativity, innovation and smart risk-taking.
• We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
• We Act with integrity, transparency, candor, and respect.
• We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
• We Embrace community by bringing positive change to those we live and work in.

Who You Are

• Demonstrate selling competence, styling expertise and possess a love of fashion.
• Driven to create, build and cultivate relationships.
• Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives in a team environment.
• Demonstrates excellent verbal communication skills and a high level of integrity.
• Possess the technological competency to navigate a computer/iPad/handheld system.
• Have strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment.
• Able to work cooperatively in a diverse work environment.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Have open availability of (15 to 20) hours per week.
• Flexible availability based on the needs of the business including evenings, weekends, and holidays.

What You'll Do

• Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
• Take an active role in assisting the management team to build store business.
• Support all service enhancers to build strong relationships including active use of Concierge.
• Service multiple customers at a time, multi-task and/or handle projects simultaneously.
• Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc.
• Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
• Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback.
• Achieve sales and service metrics in key measurable areas including: clientelling/outreach, appointment setting and Talbots Classic Awards.
• Complete projects as assigned including operational assignments: filling orders, replenishment, recovery etc.

Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

Location

Store 00239 Kalamazoo, MI-Portage,MI 49002

Position Type

Regular/Part time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.