Sales Associate

Euromarket Designs Inc.; Pasadena (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Job summary

Euromarket Designs Inc. is hiring a Sales Associate to support store sales goals, engage customers, and uphold brand standards across selling, service, visuals, and teamwork.

You will promote current promotions, stay informed about products, assist with orders or returns, and contribute to loss prevention and safety while maintaining a friendly, helpful presence on the floor. Flexibility and teamwork are highly valued.

Qualifications

• Customer service experience preferred
• Retail experience preferred

Responsibilities

• Support and maintain store sales and service goals as communicated by leadership
• Actively engage customers and develop long-term relationships
• Demonstrate company standards in selling, service, visuals and teamwork
• Promote current promotions and brand initiatives to customers
• Maintain knowledge of products and sell throughout the store
• Be a visible, positive presence on the sales floor and follow schedules
• Assist leadership with stocking displays and products for purchase
• Adhere to loss prevention, security and safety guidelines
• Foster teamwork and safe, efficient collaboration
• Assist customers with product selections and process orders or returns

Skills

Customer service

Retail experience

Interpersonal skills

Problem solving

Teamwork

Tools

Zebra handheld devices

AS400 system

Company email system

Theatro communication system

SKU tagging tools

Job description

A day in the life as a Sales Associate...

• Support and maintain store sales and service goals and standards as communicated by the leadership team
• Actively engage customers and remain attentive to customer needs; with a focus on developing long term relationships with customers
• Possess and demonstrate company standards in selling, customer service, visual merchandising and teamwork
• Have awareness of current promotions, brand initiatives/events, store services, collaborations, and promote them to customers
• Maintain a working knowledge of current products on the sales floor and sell throughout the entire store
• Act as a visible and positive presence on the sales floor. Follow posted schedules with regard to zone assignments
• Support the company’s mission, goals, initiatives across all business channels implemented by the company, including applicable key performance indicators
• Assist the leadership team with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase
• Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Guide
• Promote a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associate
• Assist customers with product selections and process all customer orders or returns

What you'll bring to the table...

• Excellent interpersonal skills and ability to build rapport with customers and other associates
• General office equipment, including computer and printer, Zebra handheld devices, AS400 system, company email system, company learning management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools, hand truck/dolly, baler, calculator, electronic two-way radio with earpiece or Theatro communication system
• Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning
• Engage in, maintain and support store safety standards and training
• Demonstrate creative problem solving to maintain a solutions-oriented and teamwork focus

We'd love to hear from you if you have…

• Customer service experience preferred
• Retail experience preferred