Sales Associate

Trek; Ormond Beach (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Flexible and fun culture

Health care – PPO & HDHP

Flexible Spending Accounts

401(k) with match and ESOP

Tuition Reimbursement up to $15,000

Employee discounts on all product

Deep partner retail discount

Job summary

Trek Store Ormond Beach is seeking a friendly Sales Associate to help customers enjoy biking by guiding them to the right bikes and accessories. You will learn Trek’s advanced products and share confident recommendations to riders in the community.

The role emphasizes hospitality, learning, and a customer-centric team mindset. Training is provided if you’re new to bikes; prior expertise is a plus but not required.

Qualifications

• Hospitality skills prioritized and customer-focused mindset.
• Willing to learn about cycling products and improve product knowledge.
• Ability to evaluate customer needs and exceed expectations.

Responsibilities

• Assist customers in selecting bikes and accessories.
• Learn and explain Trek products to customers.
• Make thoughtful recommendations and build relationships.
• Deliver a high level of hospitality on busy days.

Skills

Customer service

Hospitality

Communication

Relationship building

Sales skills

Job description

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Location

Trek Store Ormond Beach

Summary

Job Description

First thing you need to know: this isn’t a typical retail gig. As a Trek Sales Associate, you’ll be on the frontlines helping people have fun by riding bikes. You’ll get to learn about some of the smartest products in the cycling industry, make thoughtful recommendations to your customers, and carry on meaningful relationships with riders in your community.

The pace is fast, the customers are curious, and having an all-for-one, customer-centric team mentality is huge. We value hospitality skills first, and we’d rather hire someone who’s eager to learn than someone who thinks they know it all. If you’re already a bike expert, that’s awesome. If not, we’ll train you. The key is that you know how to treat customers, evaluate their needs, and exceed their expectations.

What you’ll bring to the team

• A positive, pitch-right-in attitude and motivation to help every customer find what they need
• Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
• Great communication with customers and teammates
• A desire to cultivate customer relationships and create your own client base
• A commitment to deliver the best possible cycling experience for each customer

Trek Benefits

• Flexible and fun company culture
• Competitive health care – PPO & HDHP medical plan options
• Flexible Spending Accounts (FSA)
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discount

We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

We are an E-Verify employer.

For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish