Sales Associate

J.Crew Factory; Novato (CA); On-site; USD 24,000 - 26,000; Part time

Benefits offered by this job

Discounts 60%

401(k) plan

Entertainment discounts

Mobile discounts

Job summary

J.Crew Factory in Novato, CA is seeking a part-time Sales Associate to deliver a welcoming, brand-aligned customer experience. You’ll help customers discover looks, collaborate with teammates, and support store operations to drive sales and service excellence.

Ideal candidates stay current with fashion trends, enjoy teamwork, and are flexible for nights, weekends, and holidays. Physical effort includes bending, reaching, and lifting up to 40 pounds as needed.

Qualifications

• Must be at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with fashion trends.
• Embrace teamwork, flexibility, and courtesy.
• Scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product and lift up to 40 pounds.

Responsibilities

• Provide a seamless and authentic customer experience on the sales floor.
• Drive sales while meeting selling and service expectations.
• Assist in store tasks and product-driven activities as directed by management.
• Share customer feedback and insights with management.

Skills

Customer service

Sales

Teamwork

Flexibility

Problem solving

Physical stamina

Job description

## Sales AssociateApply: Novato, CA, USA (Vintage Oaks Shopping Center - J.Crew Factory): Part time: Posted Today: 129464**Our Story**We think shopping should be fun. Actually,*really* fun. As in scoring our exclusive collection of colorful, classic styles at prices that can’t be beat. A fan of lots of options in amazing fits? You’ve got it. Looking for some great accessories you won’t find anywhere else? Check. Need to get dressed for a day at the office, a weekend get-together or your next family vacation? Easy, preppy-inspired outfits are a part of our DNA, so we’ve got you covered. Whatever the occasion, we’ve got styles for the whole family that’ll have your crew looking good. Plus, there always deals waiting for you... 24 hours a day, seven days a week.**Job Summary**As a Sales Associate, you embody our brand with personal style and passion, bringing welcoming energy to the sales floor daily. You'll assist customers in discovering their look and collaborate effectively with other team members and managers to drive business success. Your focus is on creating a seamless customer experience with a spirit of collaboration, kindness, and inclusivity.**What You’ll Do*** Provide a seamless and authentic customer experience that is an extension of the brand.* Drive sales while exceeding selling and service expectations for our customers.* Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.* Share customer feedback and insights with the management team.**Who You Are*** Are at least 18 years old.* Passionately support our brand, customers, and teams.* Stay up to date with current fashion trends and industry developments.* Embrace teamwork, flexibility, and courtesy while executing tasks.* Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.* Have scheduling flexibility, including nights, weekends and holidays.* Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.**Some Perks and Benefits*** Competitive base pay and bonus programs* Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell* Entertainment, travel, fitness, and mobile technology discounts* 401(k) plan with company matching donationsSee our full list of benefits hereNote: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.Hourly Range: $17.73 - $19.10At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.