Sales Associate

J.Crew Factory; Napa (CA); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Discounts

Bonus programs

401(k) matching

Company discounts

Job summary

J.Crew Factory in Napa, CA is seeking a friendly Sales Associate to bring our brand to life on the shop floor. You will help customers discover looks, drive sales, and support store operations with a collaborative, energetic approach.

The role emphasizes customer service, teamwork, and flexible scheduling including nights, weekends, and holidays. Previous fashion retail experience is a plus; ability to lift product and stand for extended periods is required.

Qualifications

• Must be at least 18 years old.
• Stay current with fashion trends and brand values.
• Ability to work nights, weekends and holidays.

Responsibilities

• Provide a seamless, authentic customer experience.
• Drive sales and exceed service expectations.
• Support store tasks and share feedback with management.

Job description

Sales Associate### Sales AssociateApply: Napa, CA, USA (Napa - J.Crew Factory): Part time: Posted Today: 129732**Our Story**We think shopping should be fun. Actually,*really* fun. As in scoring our exclusive collection of colorful, classic styles at prices that can’t be beat. A fan of lots of options in amazing fits? You’ve got it. Looking for some great accessories you won’t find anywhere else? Check. Need to get dressed for a day at the office, a weekend get-together or your next family vacation? Easy, preppy-inspired outfits are a part of our DNA, so we’ve got you covered. Whatever the occasion, we’ve got styles for the whole family that’ll have your crew looking good. Plus, there always deals waiting for you... 24 hours a day, seven days a week.**Job Summary**As a Sales Associate, you embody our brand with personal style and passion, bringing welcoming energy to the sales floor daily. You'll assist customers in discovering their look and collaborate effectively with other team members and managers to drive business success. Your focus is on creating a seamless customer experience with a spirit of collaboration, kindness, and inclusivity.**What You’ll Do*** Provide a seamless and authentic customer experience that is an extension of the brand.* Drive sales while exceeding selling and service expectations for our customers.* Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.* Share customer feedback and insights with the management team.**Who You Are*** Are at least 18 years old.* Passionately support our brand, customers, and teams.* Stay up to date with current fashion trends and industry developments.* Embrace teamwork, flexibility, and courtesy while executing tasks.* Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.* Have scheduling flexibility, including nights, weekends and holidays.* Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.**Some Perks and Benefits*** Competitive base pay and bonus programs* Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell* Entertainment, travel, fitness, and mobile technology discounts* 401(k) plan with company matching donationsSee our full list of benefits hereNote: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.Hourly Range: $16.90 - $19.10At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.