Sales Associate

Uncharted; North Haven (CT); On-site; USD 23,000 - 25,000; Part time

Job summary

TPS Group Holdings LLC is seeking a Sales Associate in North Haven, CT. The seasonal role focuses on world-class service, sales goals, and merchandising in a fast-paced retail setting.

You will greet customers, explain product features, and process transactions at the POS while maintaining store standards and assisting with stock and cleanliness. Ear piercing may occur at select locations per policy.

Qualifications

• Previous experience in specialty retail is preferred.
• Ability to work a flexible schedule including nights, weekends and holidays.
• Ability to multitask and deliver attentive customer service.

Responsibilities

• Greet and assist customers warmly and identify needs.
• Explain product features and benefits with in-depth knowledge.
• Suggest additional items using effective selling techniques.
• Process transactions accurately at the POS and maintain records.
• Stock shelves and maintain visual merchandising per guidelines.
• Maintain store cleanliness and safety throughout the shift.
• Support promotions and training resources; uphold guest service standards.
• Assist with product preparation and handling; ensure professional appearance.

Skills

Customer service

POS Systems

Microsoft Office

Teamwork

Multitasking

Tools

POS Systems

Microsoft Office

Job description

Sales Associate# Sales Associate0079 - North Haven, CT - NORTH HAVEN, CT 06473## OverviewSalary Range$16.94 - $18.00 HourlyPosition TypeSeasonal## DescriptionSales Associates are responsible for delivering world class service, achieving sales goals and maintaining merchandising standards in a fun and fast paced retail environment. Sales Associates report directly to the Store Team Leader and other members of management. Sales associates are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach. Sales Associates responsibilities also include following company guidelines when ringing up customers at the POS, processing new product, stocking shelves, recovery of the sales floor, and cleaning throughout the store. **KEY RESPONSIBILITIES:*** Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service1. **Greet** and welcome every customer warmly and with enthusiasm2. **Understand** customer needs by asking open-ended questions3. **Explain** product features and benefits in relation to the customers’ needs by providing in-depth product knowledge4. **Suggest**additional items to build onto sales by utilizing effective selling techniques5. **Thank** the customer sincerely and invite them to return and shop with us again* Be a TPS brand ambassador* Build customer loyalty by being friendly, attentive and respectful of customers* Contribute to a positive work environment with respectful, ethical behavior and honest communication, demonstrating professionalism at all times.* Professional presentation in attire, demeanor, appearance and compliance to company dress code* Support all sales efforts and initiatives across all business channels in an effort to maximize company sales* Consistently capture accurate and valid customer information at the POS* Maintain awareness of all current promotions and process them correctly at the Point of Sale* Enthusiastically participate in training and development as required utilizing all training resources* Prepare incoming product for the sales floor by following instruction and guidance from supervisors* Merchandise product following company visual guidelines and visual standards* After comprehensive training, performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines. (select locations)* Demonstrate a fundamental knowledge of computers, systems and programs relevant to the position* Maintain store maintenance and cleanliness standards* Complete all other tasks as directed by store management in assigned time frame* Comply with all company policies and procedures**JOB REQUIREMENTS:*** Previous experience in specialty retail is preferred, but not required* Ability to work a flexible schedule to include nights, weekends, and holidays* Ability to multitask while being attentive to customers and remaining flexible to the needs of the business* Possess an ability to work well in a team environment* Proficient in using Microsoft Office and POS Systems* Ability to stand for long periods of time* Professional conduct, demeanor and attire, in compliance with company dress code* Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniquesTPS Group Holdings LLC offers eligible part-time team members benefits that may include dental and vision coverage, a 401(k) retirement savings plan, paid sick time, and team member discounts and other company programs and perks. Benefits are subject to applicable eligibility requirements, plan terms and company policies.*TPS Group Holdings LLC is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.*The pay range on this posting reflects what the company reasonably expects to pay for this position at this location at the time of this posting.