Sales Associate

Euromarket Designs Inc.; New York; On-site; USD 32,000 - 42,000; Full time

Job summary

Euromarket Designs Inc. is seeking a Sales Associate to support store sales and service goals while delivering outstanding customer experiences. You will actively engage customers, promote promotions, and maintain knowledge of products to sell throughout the store.

You will follow schedules, support leadership, and uphold safety and loss-prevention guidelines while working as part of a collaborative team to help customers with selections and process orders or returns.

Qualifications

• Customer service experience preferred.
• Retail experience preferred.

Responsibilities

• Support and maintain store sales and service goals and standards.
• Actively engage customers and develop long-term relationships.
• Promote current promotions, brand initiatives/events, store services, and collaborations.
• Maintain knowledge of products and sell throughout the store.
• Assist customers with product selections and process orders or returns.
• Follow schedules and maintain zone assignments on the sales floor.
• Support safety and loss prevention guidelines.

Skills

Interpersonal skills

Customer service

Retail experience

Tools

AS400 system

Zebra handheld devices

Theatro communication system

Job description

A day in the life as a Sales Associate...

• Support and maintain store sales and service goals and standards as communicated by the leadership team
• Actively engage customers and remain attentive to customer needs; with a focus on developing long term relationships with customers
• Possess and demonstrate company standards in selling, customer service, visual merchandising and teamwork
• Have awareness of current promotions, brand initiatives/events, store services, collaborations, and promote them to customers
• Maintain a working knowledge of current products on the sales floor and sell throughout the entire store
• Act as a visible and positive presence on the sales floor. Follow posted schedules with regard to zone assignments
• Support the company’s mission, goals, initiatives across all business channels implemented by the company, including applicable key performance indicators
• Assist the leadership team with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase
• Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Guide
• Promote a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associate
• Assist customers with product selections and process all customer orders or returns

What you'll bring to the table...

• Excellent interpersonal skills and ability to build rapport with customers and other associates
• General office equipment, including computer and printer, Zebra handheld devices, AS400 system, company email system, company learning management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools, hand truck/dolly, baler, calculator, electronic two-way radio with earpiece or Theatro communication system
• Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning
• Engage in, maintain and support store safety standards and training
• Demonstrate creative problem solving to maintain a solutions-oriented and teamwork focus

We'd love to hear from you if you have…

• Customer service experience preferred
• Retail experience preferred