sales Associate

Carters Inc.; New York (NY); On-site; USD 22,041 - 25,141; Part time

Benefits offered by this job

30% discount on brands

Referral bonuses

Tuition-free GED or bachelor’s degree programs

Schedule flexibility

Professional development programs

Job summary

Carters Inc. is seeking a Sales Associate in New York, NY to provide exceptional customer service and assist families in finding baby essentials. The role involves welcoming customers, handling point of sale transactions, and maintaining store cleanliness.

This position requires strong communication, multitasking abilities, and a positive attitude. Compensation is hourly, with rates ranging from $16.00 to $18.25 based on experience. Join a welcoming environment that values personal and professional growth.

Qualifications

• Positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Physical ability to lift 40 pounds as needed.
• Ability to stand or walk for extended periods of time.

Responsibilities

• Welcome customers with a warm greeting and provide assistance.
• Confidently resolve issues for customers in a busy retail environment.
• Meet customer needs with omnichannel services.
• Execute point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate promotional events and brand loyalty program to customers.
• Maintain a safe, clean store.

Skills

Customer service skills

Verbal and written communication

Solutions-oriented mindset

Multitasking ability

Job description

Overview

As a Sales Associate, you will be the first face of Carter’s for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.

Company Background

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. It is the #1 most‑purchased children’s clothing brand. The company has become an industry leader by providing quality from the first Original Bodysuit® to the lasting careers we offer our team.

Benefits

Benefits and perks that make life better include mental health benefits, a 30% discount on our brands, referral bonuses, and much more.

The Advance You Program helps earn a GED or a bachelor’s degree tuition‑free or learn English as a second language.

Schedule flexibility: Hours of operation allow you to balance work and personal activities.

Professional and personal development programs to help shape your career.

What You’ll Do

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel services as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Qualifications

• Positive and solutions‑oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Physical ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods of time; climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Compensation

Hourly rate ranges from $16.00 to $18.25 per hour based on experience and location.

EEO Statement

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.