Sales Associate

Carters Inc.; Central Valley (NY); On-site; USD 22,041 - 25,141; Part time

Benefits offered by this job

30% employee discount

Referral bonuses

Tuition-free education programs

Job summary

Carters Inc. is seeking a Sales Associate in Central Valley, NY, who will be the first face for families shopping for baby essentials. Responsibilities include welcoming customers, assisting with product inquiries, and ensuring an excellent shopping experience. Ideal candidates will possess strong customer service skills, a positive attitude, and the ability to juggle multiple tasks in a busy retail setting.

This position offers competitive hourly pay, starting at $16.00 to $18.25 depending on experience. Benefits include mental health support, education programs, and a brand discount.

Qualifications

• Demonstrated customer service and engagement skills.
• Ability to stand or walk for extended periods and lift 40 pounds.
• Availability for various shifts including weekends and holidays.

Responsibilities

• Welcome customers with a warm greeting and assist with products.
• Resolve customer issues in a busy retail environment.
• Execute point of sale transactions.
• Minimize store loss through excellent customer service.

Skills

Customer service skills

Positive mindset

Verbal communication skills

Ability to manage multiple tasks

Job description

Overview

As a Sales Associate, you will be the first face of Carter’s for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.

Company Background

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. It is the #1 most‑purchased children’s clothing brand. The company has become an industry leader by providing quality from the first Original Bodysuit® to the lasting careers we offer our team.

Benefits

Benefits and perks that make life better include mental health benefits, a 30% discount on our brands, referral bonuses, and much more.

The Advance You Program helps earn a GED or a bachelor’s degree tuition‑free or learn English as a second language.

Schedule flexibility: Hours of operation allow you to balance work and personal activities.

Professional and personal development programs to help shape your career.

What You’ll Do

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel services as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Qualifications

• Positive and solutions‑oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Physical ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods of time; climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Compensation

Hourly rate ranges from $16.00 to $18.25 per hour based on experience and location.

EEO Statement

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.