Sales Associate

Petco; New York (NY); On-site; USD 22,041 - 30,307; Part time

Benefits offered by this job

Opportunities to learn and grow

Inclusive team environment

Purpose-driven work

Job summary

Petco in New York, NY is seeking a Sales Associate to enhance the pet care experience by helping customers find the right products and solutions for their pets. Responsibilities include supporting animal health, providing exceptional customer service, and maintaining a clean store environment.

The ideal candidate has a passion for animals, strong communication skills, and the ability to work in a fast-paced setting. The position offers flexible hours and a collaborative team environment.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Strong attention to detail and reliability.
• Ability to work in a fast‑paced environment.

Responsibilities

• Support the health, safety, and proper care of all animals.
• Share product and pet care information with customers.
• Help maintain a clean and welcoming environment.

Skills

Customer service experience

Passion for animals

Strong communication skills

Ability to multitask

Basic math skills

Job description

As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment.

What You’ll Do

• Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.
• Greet customers and deliver friendly, helpful, and solution‑focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Support teammates through collaboration and teamwork.
• Help maintain an organized, visually appealing sales floor.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Assist with store recovery, merchandising, and promotional set‑ups.
• Follow all company policies, procedures, and safety standards.
• Support additional tasks and responsibilities as assigned.

Key Responsibilities

• Deliver consistent, courteous, and knowledgeable service.
• Educate customers on products, services, and promotions.
• Support store sales and service goals.
• Maintain store cleanliness, organization, and presentation standards.
• Assist with inventory replenishment and stock accuracy.
• Support daily operational routines and task execution.

What Success Looks Like

• Customers feel welcomed and supported during every visit.
• The sales floor is clean, stocked, and easy to shop.
• Team members work collaboratively to support store goals.
• Pets are cared for safely and responsibly.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast‑paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

  Essential Functions & Work Environment

  • The role requires frequent standing and walking, bending, kneeling, reaching, and lifting.
  • Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
  • Regular engagement with customers on the sales floor, including cashiering and point‑of‑sale transactions.
  • Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
  • Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

  Benefits

  • Purpose‑driven work that makes a difference for pets and people.
  • A welcoming, inclusive team environment.
  • Opportunities to learn, grow, and explore career paths.
  • A fun, fast‑paced role where no two days are the same.

  Salary Range: $16.00 - $22.00 per hour. Start Rate: $17.00 per hour.

  Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.