Sales Associate

Petco Animal Supplies, Inc.; Edwardsville (IL); On-site; USD 16,531 - 26,863; Part time

Benefits offered by this job

Career growth opportunities

Inclusive team environment

Health and financial benefits

Job summary

Petco in Edwardsville, Illinois is seeking a Sales Associate to enhance the Pet Care Center experience. The role involves helping pet parents find suitable products while maintaining a welcoming environment. Ideal candidates should possess strong communication skills and an interest in pet care, with previous retail experience preferred. The position offers a flexible schedule and a salary range of $12.00 to $19.50 per hour, with a start rate of $15.00. Join our team and contribute to a pet-friendly environment.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Flexible availability to support Pet Care Center operating hours.
• Must be able to work in proximity to animals.

Responsibilities

• Support the health and safety of all animals in accordance with Petco policies.
• Assist customers in selecting products and services for their pets.
• Deliver consistent, courteous, and knowledgeable service.

Skills

Strong communication and interpersonal skills

Ability to multitask and work in a fast-paced environment

Basic math skills and comfort handling cash

Passion for animals and interest in pet care

Attention to detail and reliability

Job description

Sales Associate

You are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment for everyone who walks through our doors.

What You’ll Do

Pet First

• Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.

Foster the Fun

• Greet customers and deliver friendly, helpful, and solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Support teammates through collaboration and teamwork.
• Help maintain an organized, visually appealing sales floor.

Let’s Go!

• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Assist with store recovery, merchandising, and promotional set‑ups.
• Follow all company policies, procedures and safety standards.
• Support additional tasks and responsibilities as assigned.

Key Responsibilities

Customer Experience & Sales

• Deliver consistent, courteous, and knowledgeable service.
• Educate customers on products, services, and promotions.
• Support store sales and service goals.

Operations & Merchandising

• Maintain store cleanliness, organization, and presentation standards.
• Assist with inventory replenishment and stock accuracy.
• Support daily operational routines and task execution.

What Success Looks Like

• Customers feel welcomed and supported during every visit.
• The sales floor is clean, stocked, and easy to shop.
• Team members work collaboratively to support store goals.
• Pets are cared for safely and responsibly.

What You Bring

Experience & Skills

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast‑paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Essential Functions & Work Environment

• The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.
• Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
• Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point‑of‑sale transactions.
• Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
• Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Why You’ll Love It Here

• Purpose‑driven work that makes a difference for pets and people.
• A welcoming, inclusive team environment.
• Opportunities to learn, grow, and explore career paths.
• A fun, fast‑paced role where no two days are the same.

Salary Range

Salary Range: $12.00 - $19.50

Start Rate: $15.00

Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see https://careers.petco.com/us/en/key-benefits

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.