Sales Associate

M/I Homes, Inc.; Naperville (IL); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Paid parental leave

401(k) traditional

401(k) Roth

Profit sharing plan

Employee home purchase plan

Job summary

M/I Homes in Naperville, IL is seeking a Sales Associate to support the New Home Sales Consultant in the sales process and drive the acquisition of new home sales.

You will learn and apply selling skills, engage with realtors, maintain community integrity, and prepare homes and models for customer visits. Weekend availability is required; opportunity for advancement to New Home Consultant.

Qualifications

• Minimum one year of customer service experience.
• Weekend availability required.
• Proficient in Excel, Outlook and general computer applications.

Responsibilities

• Represent M/I Homes with professionalism and a customer-focused demeanor.
• Support the NHC in developing and executing sales/marketing strategies.
• Apply selling skills and training to engage customers effectively.
• Ensure models and homesites are presented on time and ready for visits.
• Accurately register customers and enter information with precision.
• Maintain community signage for cleanliness and accuracy.
• Collaborate with the NHC on sales/marketing initiatives to support community success.
• Perform additional duties to support team performance.

Skills

Customer service

Active listening

Negotiation

Organization

Education

College degree preferred

Sales/Marketing training equivalent

Tools

Excel

Outlook

Job description

M/I Homes has been building new homes of outstanding quality and superior design for 50 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always "treat the customer right," we have fulfilled the dreams of over 170,000 homeowners and grown to become one of the nation’s leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.

Job Description:

We are seeking a Sales Associate to collaborate with our New Home Sales Consultant (NHC) in the sales process, to facilitate the acquisition of new home sales. As a Sales Associate, you will learn, practice, and refine essential sales and marketing skills while adhering to company guidelines and performance standards. Your role will involve assisting the NHC in conducting competitive analyses, engaging with realtors, and maintaining community integrity on a daily basis. This position serves as a steppingstone for advancement to the New Home Consultant (NHC) role and requires weekend availability.

Responsibilities:

• Represent M/I Homes with professionalism and a consistently positive, customer‑focused demeanor.
• Support the NHC in developing and executing sales and marketing strategies that drive division goals.
• Apply company‑provided selling skills and training to engage customers effectively.
• Ensure models and homesites are presented on time, maintained to high standards, and ready for customer visits.
• Accurately register customers and enter all information with precision and attention to detail.
• Maintain community signage for cleanliness, visibility, and accuracy.
• Collaborate with the NHC on a variety of sales and marketing initiatives to support community success.
• Perform additional duties as assigned to support overall team performance.

Requirements:

• Proven self‑starter with the initiative, resourcefulness, and independent drive to solve problems and maintain strong momentum.
• Strong communicator with skills in active listening, observation, negotiation, and organization
• Detail‑oriented and committed to delivering an exceptional, customer‑focused experience.
• Proficient in Microsoft Excel, Outlook, and general computer applications
• College degree preferred but not required; equivalent training in sales or marketing accepted.
• Minimum one year of customer service experience and/or relevant training
• Demonstrates adaptability, creativity, resilience, and strong self‑motivation.

Hourly Rate: $17.30 - $26.44 per hour. This position is non-exempt and eligible for overtime pay for all hours worked in a workweek over 40.

This position is eligible for commission at the discretion of management, based upon considerations that include the division’s and candidate’s overall performance.

M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee home purchase plan and more.

We are committed to attracting, developing, and retaining talent that reflects the customers we serve and the communities where we live and work.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.

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