Overview
The Sales Associate is a frontline team member who helps bring sneaker culture to life in a fun, welcoming way for customers of all ages. This role is all about connecting with kids and families, sharing product knowledge, and creating a positive, high-energy store experience that makes everyone feel excited to shop.
Responsibilities
- Customer Experience & Sales
- Welcome customers and help make the store a fun place to shop.
- Help customers build head-to-toe looks by preparing footwear and presenting apparel and must-have add-ons.
- Drive sales by sharing knowledge of the products and helping customers find what they’ll love.
- Pick, pack, and ship online orders with care so they’re ready to go and arrive on time.
- Store Ops & Execution
- Help with daily store tasks like restocking, maintaining or upkeeping fitting rooms, cash handling, and keeping the floor clean and organized.
- Maintain store visuals and recovery standards so the store is always customer ready.
- Follow all safety, loss prevention, and standard operating procedures to protect customers, teammates, and the product.
- Handle all company and customer information responsibly and maintain confidentiality at all times.
- Teamwork & Culture
- Work together with teammates and leaders to achieve store goals.
- Participate in training and coaching: learn, grow, and develop.
- Bring positive energy and help create a respectful, inclusive, team-oriented environment.
- Have a solution-oriented mindset.
- Jump in where needed to support the team.
Qualifications
- Passion for footwear, fashion, sport, and youth culture.
- Comfortable talking with people and helping customers.
- Ability to work flexible hours including evenings, weekends, and holidays.
- Reliable, motivated, an excellent teammate, and eager to learn.
What Success Looks Like
- Engagement: Bring hustle to the floor, move with purpose, and stay attentive to customers, teammates, and store needs.
- Sales: Help drive store sales and conversion through great customer interactions.
- Customer Experience: Always stay positive, never say no, and look for ways to say yes to customers.
- Execution: Complete daily tasks accurately and on time.
- Team: Win together; show up as a supportive, reliable teammate with a positive attitude.
Ready to bring your passion to the sales floor and be part of sneaker culture? Apply today.
Benefits
- Rate of Pay: $15.50 / hour
- Daily Pay / Weekly Pay
- 30-50% Employee Discount
- Development and Advancement Opportunities