Sales Associate

Carters Inc.; Midlothian (VA); On-site; USD 25,000 - 35,000; Part time

Job summary

Carters Inc. in Midlothian, Virginia is seeking a Sales Associate to be the initial contact for our customers. This role involves warmly welcoming families, assisting with product information, and helping ensure a positive shopping experience.

The ideal candidate will have strong customer service skills, a solutions-oriented mindset, and the ability to lift 40 pounds. Additional responsibilities include executing sales transactions and maintaining store cleanliness. Flexibility to work various hours including nights and weekends is desired.

Qualifications

• Physical ability to lift 40 pounds with bending and reaching.
• Ability to manage multiple tasks in a busy environment.
• Availability for flexible scheduling including weekends and holidays.

Responsibilities

• Welcome customers with a warm greeting.
• Assist customers with product features and benefits.
• Execute point of sale/register transactions.

Skills

Customer service skills

Effective communication

Solutions-oriented mindset

Job description

About the Role

As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and support all the big and little moments of their parenting journey.

What You’ll Do

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Qualities we’d love in a candidate

• A positive and solutions-oriented mindset
• Demonstrated customer service and engagement skills
• Effective and professional verbal and written communication skills
• The ability to manage multiple tasks at once
• Physical ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Able to stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled

Additional Information

Carter’s is an Equal Opportunity and affirmative action employer. (Minority/Female/Disability/Veteran). Carter’s is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Applications will be accepted until at least 7 days after the posting date. Carter's does not use AI to make any decision in our hiring process.

NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location.