Sales Associate

Woodstock Furniture; Meridian (MS); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Employee discount

Job summary

Woodstock Furniture is seeking a result-driven Retail Sales Associate to drive sales and provide exceptional service in Meridian, MS. You will work closely with customers to assess needs, explain product features, and ensure a smooth checkout experience.

The role requires a strong service mindset, ability to multitask in a fast-paced environment, and solid knowledge of sales principles. Benefits include PTO and comprehensive health coverage, with opportunities to grow within the store.

Qualifications

• Experience as Retail Sales associate or similar role.
• Strong customer service orientation and product knowledge.
• Ability to follow up with customers before and after sale.
• Familiar with social media platforms.
• Excellent English communication skills.
• Basic math skills.
• Ability to multitask in a fast-paced environment.
• Working knowledge of customer and market dynamics and requirements.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers' needs and provide assistance and information on product features
• Welcome customers to the store and answer their questions
• Follow and achieve store sales goals on a monthly, quarterly and yearly basis
• Go the extra mile to drive sales
• Maintain a presentable condition in assigned areas
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Cross sell products
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Skills

Retail sales

Customer service

Follow-up

Social media

English

POS transactions

Inventory control

Communication skills

Interpersonal skills

Flexible shifts

Education

High school diploma

BS in Marketing

Tools

POS system

Job description

We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Applicants should have a long-term career focused mindset and be eager to pursue opportunities to grow their position. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommending the right solutions. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers' needs and provide assistance and information on product features
• Welcome customers to the store and answer their questions
• Follow and achieve store sales goals on a monthly, quarterly and yearly basis
• Go the extra mile to drive sales
• Maintain a presentable condition in assigned areas
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Cross sell products
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Skills

• Proven work experience as a Retail Sales associate, Sales representative or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in follow up before and after the sale to ensure proper customer service
• Proficiency with social media
• Proficiency in English
• Basic Math skills
• Able to multitask in a fast-paced environment
• Working knowledge of customer and market dynamics and requirements
• Track record of over-achieving sales quota
• Hands-on experience with POS transactions
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts
• High school diploma; BS degree in Marketing or related field would be a plus

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Employee discount