Sales Associate

Foot Locker; Massachusetts; On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Employee Discount

Flexible Pay Options

Career Development

Job summary

Foot Locker is looking for a Sales Associate to join their team and bring sneaker culture to life for customers. In this role, you will welcome customers, assist with product selections, and create an energetic store atmosphere.

Your responsibilities will include driving sales, maintaining store organization, and ensuring a positive customer experience. If you have a passion for footwear and enjoy working in a team, this is the perfect opportunity for you!

Qualifications

• Passion for footwear, fashion, sport, and youth culture.
• Comfortable talking with people and helping customers.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Reliable, motivated, a great teammate, and eager to learn.

Responsibilities

• Welcome customers and help make the store a fun place to shop.
• Help customers build head to toe looks.
• Drive sales by sharing knowledge of products.
• Pick, pack, and ship online orders with care.
• Help with daily store tasks like restocking and cash handling.
• Maintain store visuals and recovery standards.
• Follow safety and loss prevention procedures.
• Handle company and customer information responsibly.

Skills

Customer service

Sales

Teamwork

Communication

Fashion knowledge

Job description

Overview

Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression. As part of the DICK’S Sporting Goods family, you’re backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand. We’re looking for great people who want to influence culture and the generation that is shaping what’s next. Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the communities we serve.

The Sales Associate is a frontline team member who helps bring sneaker culture to life in a fun, welcoming way for customers of all ages. This role is all about connecting with kids and families, sharing product knowledge, and creating a positive, high energy store experience that makes everyone feel excited to shop.

Sales Associates act as friendly brand ambassadors, helping customers find the right styles and fits, supporting daily store activities, and keeping the store looking clean, fresh, and ready for the next visit.

Responsibilities

What You’ll Do

Customer Experience & Sales

• Welcome customers and help make the store a fun place to shop.
• Help customers build head to toe looks by preparing footwear and presenting apparel and must have add ons.
• Drive sales by sharing knowledge of the products and helping customers find what they’ll love.
• Pick, pack, and ship online orders with care so they’re ready to go and arrive on time.

Store Ops & Execution

• Help with daily store tasks like restocking, maintaining or upkeeping of fitting room, cash handling, and keeping the floor clean and organized.
• Maintain store visuals and recovery standards so the store is always customer ready.
• Follow all safety, loss prevention, and standard operating procedures to protect customers, teammates, and product.
• Handle all company and customer information responsibly and maintain confidentiality at all times.

Teamwork & Culture

• Work together with teammates and leaders to crush store goals.
• Take part in training and coaching: learn, grow, and level up.
• Bring positive energy and help create a respectful, inclusive, team oriented environment.
• Have a solution-oriented mindset.
• Jump in where needed to support the team.

Qualifications

Qualifications

• Passion for footwear, fashion, sport, and youth culture.
• Comfortable talking with people and helping customers.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Reliable, motivated, a great teammate, and eager to learn.

What Success Looks Like

• Engagement: Bring hustle to the floor, move with purpose, and stay attentive to customers, teammates, and store needs.
• Sales: Help drive store sales and conversion through great customer interactions.
• Customer Experience: Always on, Never no! Bring a positive, can do attitude and look for ways to say yes to customers.
• Execution: Completes daily tasks accurately and on time.
• Team: We win as one! Show up as a supportive, reliable teammate with a positive attitude.

At Foot Locker, we value innovation, authenticity, and integrity in all that we do. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools, including ChatGPT, during interviews and assessments. To ensure a smooth and secure experience, please review the following guidelines:

• Cameras must be on for all virtual interviews.
• AI tools are strictly prohibited during interviews or assessments.

We appreciate your understanding and cooperation as we work together to create a transparent and equitable hiring experience.

Benefits

Compensation & Benefits

Rate of Pay: $18.00 / hour

Total rewards may include:

• Employee Discount
• Flexible Pay Options
• Career Development & Advancement Opportunities