Sales Associate

Socket.dev; Madison (WI); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Hourly plus commission

401k and Roth IRA Plans

Employee discounts

Job summary

Rowan in Madison, WI is seeking a part-time Sales Associate to greet ear-piercing clients and jewelry shoppers at our Hilldale location. You will educate customers on Rowan piercing services and jewelry, support clients, and help maintain a seamless, celebratory studio environment.

The role includes inventory tasks, restocking, and ensuring cleanliness and safety. Weekend availability, energetic attitude, and a customer-first mindset are essential.

Qualifications

• Retail or sales experience is required or preferred.
• Experience with jewelry, ear piercing, or hospitality is a plus.
• Ability to work independently with ownership mindset.
• Positive, high-energy attitude with entrepreneurial spirit.

Responsibilities

• Greet ear-piercing clients and jewelry shoppers.
• Educate customers about Rowan piercing services and jewelry.
• Support needs of ear piercing clients and shoppers.
• Improve store efficiency and client experience flows.
• Restock jewelry and piercing materials.
• Maintain cleanliness and sterility of the studio.
• Perform bi-weekly inventory counts and reconcile discrepancies.
• Manage technology and software systems.
• Uphold Rowan culture and create a celebratory atmosphere.

Skills

Retail experience

Jewelry/ear piercing experience

Ownership-minded

High-energy

Passionate about earrings

Flexible schedule

Job description

About our Sales Associates

As a Sales Associate, you will be the face of Rowan for ear piercing clients and jewelry shoppers who visit our retail location at Hilldale in Madison, WI. You are friendly, organized, and sales-minded, and our clients remember you for the way you made them feel safe and celebrated during their ear-piercing experience.

In addition to your client-facing strengths, you are a highly accountable and resourceful person, and the Rowan team trusts you to manage the day-to-day operations of the piercing studio.

This is a part-time role.

Must be available WEEKENDS!!

What you'll be doing as a Retail Store Associate:

• Greet ear-piercing clients and shoppers
• Offer and provide education about Rowan piercing services and jewelry
• Support needs of ear piercing clients and shoppers
• Improve store efficiency and processes to ensure seamless client experience
• Restock jewelry and ear piercing materials
• Maintain cleanliness and sterility of the studio
• Perform bi-weekly inventory counts and investigate discrepancies
• Manage technology and software systems
• Embody Rowan's culture and values, and work to always create a celebratory atmosphere in the piercing studio

Experience we're looking for:

• Retail experience or sales experience
• Experience with jewelry, ear piercing, or a service or hospitality business a plus
• Ability to work independently, ownership-minded
• Positive and high-energy, resourceful with an entrepreneurial spirit
• Passionate about earrings and ear piercing
• Interest in working at an early-stage, high-growth company
• Willing to work a flexible schedule

Part-Time Benefits & Perks

• Compensation: $17 - 20 per hour + commission!
• 401k and Roth IRA Plans
• Employee discounts on our amazing products!