Sales Associate

Rowan; Lynnwood (WA); On-site; USD 20,664 - 26,174; Part time

Benefits offered by this job

401k and Roth IRA Plans

Employee discounts on products

Job summary

Rowan is seeking a friendly Retail Store Associate for our Pittsburgh, PA studio. This part-time role will greet clients, educate them on piercing services and jewelry, and support a seamless, celebratory customer experience.

You will help maintain store cleanliness, restock supplies, and run bi-weekly inventory counts while using our technology and POS systems. Weekend availability and a high-energy, entrepreneurial mindset are essential.

Qualifications

• Experience in retail or sales roles is required.
• Experience with jewelry, ear piercing, or related service/hospitality backgrounds is a plus.
• Ability to work independently with an ownership mindset.

Responsibilities

• Greet ear-piercing clients and shoppers
• Offer education about Rowan piercing services and jewelry
• Support needs of clients and shoppers
• Maintain a celebratory atmosphere in the piercing studio
• Restock jewelry and piercing materials
• Maintain cleanliness and sterility of the studio
• Perform bi-weekly inventory counts and investigate discrepancies
• Manage technology and software systems
• Embody Rowan's culture and values

Skills

Retail experience

Sales experience

Jewelry/ear piercing knowledge

Independent/ownership mindset

Positive energy

Education

Experience in service or hospitality (a plus)

Tools

Point-of-sale systems

Job description

About our Sales Associates

As a Sales Associate, you will be the face of Rowan for ear piercing clients and jewelry shoppers who visit our retail location in Pittsburgh, PA. You are friendly, organized, and sales-minded, and our clients remember you for the way you made them feel safe and celebrated during their ear-piercing experience.

In addition to your client-facing strengths, you are a highly accountable and resourceful person, and the Rowan team trusts you to manage the day-to-day operations of the piercing studio.

This is a part-time role.

Must be available WEEKENDS!!

What you'll be doing as a Retail Store Associate:

• Greet ear-piercing clients and shoppers
• Offer and provide education about Rowan piercing services and jewelry
• Support needs of ear piercing clients and shoppers
• Improve store efficiency and processes to ensure seamless client experience
• Restock jewelry and ear piercing materials
• Maintain cleanliness and sterility of the studio
• Perform bi-weekly inventory counts and investigate discrepancies
• Manage technology and software systems
• Embody Rowan's culture and values, and work to always create a celebratory atmosphere in the piercing studio

Experience we're looking for:

• Retail experience or sales experience
• Experience with jewelry, ear piercing, or a service or hospitality business a plus
• Ability to work independently, ownership-minded
• Positive and high-energy, resourceful with an entrepreneurial spirit
• Passionate about earrings and ear piercing
• Interest in working at an early-stage, high-growth company
• Willing to work a flexible schedule

Part-Time Benefits & Perks

• Compensation: $15-19 per hour + commission!
• 401k and Roth IRA Plans
• Employee discounts on our amazing products!