Sales Associate

Express & Bonobos; Macon (GA); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

Medical, pharmacy, dental and vision coverage

401(k) and Roth 401(k) with company match

Merchandise discount

Paid time off

Parental leave for new moms and dads

Paid sick leave

Job summary

Express & Bonobos is seeking a Retail Sales Associate in Macon, Georgia, to provide a great shopping experience for customers. Responsibilities include maintaining a clean sales floor and assisting with various store tasks. Ideal candidates should have customer service skills and a high school education.

The company offers various benefits including medical coverage, 401(k) options, and discounts on merchandise. Join us to make a difference in our customer’s shopping journey!

Qualifications

• 0-2 years of relevant experience, with a minimum of 6 months.
• Proficient in the use of technology including iPads and registers.
• Ability to meet defined availability criteria including nights and weekends.

Responsibilities

• Maintain a clean and organized sales floor and stock room.
• Assist with product launch changes according to company SOP.
• Process transactions quickly and accurately to minimize customer wait time.

Skills

Customer service skills

Communication skills

Retail experience

Technology proficiency

Education

High School or equivalent

Tools

iPad

Registers

Job description

Retail Sales Associate

Express is seeking a Retail Sales Associate to join our team. The Sales Associate is responsible for providing a great in‑store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, and other related activities.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a great customer experience.
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately to reduce customer wait time.
• Positively resolve customer service–related issues as they arise and determine resolution or escalating further – communicating all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
• Other essential functions may occur as directed by supervisor.

Required Experience & Qualifications

• Education: High School or equivalent.
• Years of experience: 0–2 of relevant job experience – minimum 6 months.
• Proficient in use of technology (iPad, registers).
• Meets defined availability criteria, including nights, weekends and non‑business hours.
• Meets physical requirements.

Critical Skills & Attributes

• Previous retail experience preferred.
• Customer service skills and ability to interact with customers.
• Strong verbal and written communication skills specifically with customers, sales leadership team and associates.
• Demonstrated collaborative skills and ability to work well within a team.

Benefits and Compensation

• Medical, pharmacy, dental and vision coverage.
• 401(k) and Roth 401(k) with company match.
• Merchandise discount.
• Paid time off.
• Parental leave for new moms and dads.
• Paid sick leave, public health emergency leave, and participation in 401(k) and Roth 401(k) with company match for part‑time associates.
• Express merchandise discount, learn & earn incentive program, and voluntary benefits through YouDecide for part‑time associates.

Equal Opportunity Employer

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1‑800‑964‑9793 and say 'Associate Relations' or send an e‑mail to [e-mail] and let us know the nature of your request and your contact information.