Sales Associate

Los Altos Hardware; Los Altos (CA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401K

Medical and dental insurance

Job summary

Los Altos Hardware in Los Altos, CA seeks a Full-Time Sales Associate to deliver outstanding customer service and drive sales. You will greet customers, demonstrate products, and process transactions in a friendly environment.

Join a community-focused team that values helping customers find the right hardware and provides training to grow your skills. This role emphasizes teamwork, customer-first service, and a positive attitude.

Qualifications

• 1 year of experience in retail sales or customer service.
• Familiarity with hardware and hardware-related items.
• Ability to lift 10–60 lbs.
• Strong communication skills and basic math for transactions.
• Positive attitude and willingness to learn new skills.
• Bilingual candidates encouraged to apply.

Responsibilities

• Greet customers and assist them in finding products.
• Provide product demonstrations to ensure understanding.
• Process transactions accurately using the POS system.
• Maintain organized and appealing merchandise displays.
• Stock shelves and manage inventory for availability.
• Upsell responsibly while prioritizing customer satisfaction.
• Handle inquiries professionally and effectively.
• Collaborate with team to meet store goals.

Skills

Retail Sales

Hardware familiarity

Communication

Bilingual

Physical lifting

Job description

Join Our Team as a Full-Time Sales Associate at Los Altos Hardware!

Are you passionate about customer service and retail sales? Do you enjoy helping people find exactly what they need while working in a friendly and supportive environment? If so, Los Altos Hardware in Los Altos, CA, is looking for someone just like you to join our team as a Full-Time Sales Associate!

About Us

At Los Altos Hardware, we pride ourselves on being more than just a hardware store. We’re a trusted part of the community, known for our knowledgeable staff, quality products, and exceptional customer service. We’re looking for a motivated and enthusiastic individual to help us continue that tradition.

What You’ll Do

As a Sales Associate, you’ll be a key player in creating a welcoming and helpful shopping experience for our customers. Your day-to-day responsibilities will include:

• Greeting customers warmly and assisting them in finding the products they need.
• Providing product demonstrations to ensure customer satisfaction and understanding.
• Processing transactions efficiently using our POS system.
• Maintaining organized and visually appealing merchandise displays.
• Stocking shelves and managing inventory levels to keep products readily available.
• Engaging in upselling opportunities to maximize sales while prioritizing customer satisfaction.
• Handling customer inquiries professionally and effectively.
• Collaborating with your team to achieve store goals and uphold high standards of service.

What We’re Looking For

We’re seeking someone who can bring energy, enthusiasm, and a customer-first mindset to our team. The ideal candidate will have:

• At least 1 year of experience in retail sales or customer service.
• Familiarity with hardware and hardware-related items.
• The ability to lift 10-60 lbs.
• Strong communication skills and basic math skills for accurate transactions.
• A positive attitude and a willingness to learn new skills.
• Bilingual candidates are highly encouraged to apply!

Why Join Us?

We value our employees and offer benefits to support your well‑being and future. As a full-time member of our team, you’ll have access to:

• 401K
• Medical and dental insurance

Our Culture and Values

At Los Altos Hardware, we believe in fostering a collaborative and supportive work environment where everyone feels valued. We’re passionate about delivering exceptional service to our customers and take pride in being a part of the Los Altos community. If you’re looking for a workplace where you can grow, contribute, and make a difference, this is the place for you!