Sales Associate

Carters Inc.; Levittown (PA); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

30% employee discount

Referral bonuses

Mental health benefits

Tuition assistance

Job summary

Carters Inc. in Levittown, PA, is hiring for a retail position that focuses on providing excellent customer service and support with product styles and benefits. Candidates should be positive, solutions-oriented, and possess strong communication skills.

This role involves handling customer transactions, maintaining a clean store, and articulating promotional events. Benefits include flexible scheduling, a 30% discount, and professional development programs.

Qualifications

• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to stand or walk for extended periods.

Responsibilities

• Welcome customers and assist with product styles.
• Resolve customer issues and handle multiple customers.
• Execute point of sale transactions.

Skills

Customer service skills

Verbal and written communication skills

Ability to manage multiple tasks

Positive mindset

Job description

What You’ll Do:

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Qualities we’d love in a candidate:

• A positive and solutions-oriented mindset
• Demonstrated customer service and engagement skills
• Effective and professional verbal and written communication skills
• The ability to manage multiple tasks at once
• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled

Benefits we love:

Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool.

Benefits and perks that make life better, mental health benefits, a 30% discount on our brands, referral bonuses, and much more! Advance You Program helps earn a GED or a bachelor’s degree tuition‑free or learn English as a second language! The opportunity to learn and build skills and grow as an individual.

We provide professional and personal development to help shape your career. Development programs to help you grow in your current role and beyond.

Carter’s for all: Carter's is an Equal Opportunity and Aff… (Minority/Female/Disability/Veteran).

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location.