Sales Associate

ADP, Inc.; Jersey City (NJ); On-site; USD 32,000 - 46,000; Full time

Job summary

ADP, Inc. is seeking a Retail Sales Representative in Jersey City, NJ to deliver exceptional customer service and meet sales quotas. You will greet customers, explain product features, answer questions, and recommend solutions to match client needs.

Responsibilities include stocking racks, assisting with price comparisons, cross-selling, and coordinating with the sales team to maintain high service levels during peak periods. A strong communicator with a customer-first mindset will thrive.

Qualifications

• Experience as Retail Sales Rep or similar role.
• Understanding of the retail sales process.
• Familiarity with consumer behavior principles.
• Knowledge of inventory stocking procedures.
• Basic math skills.
• Track record of achieving sales quotas.
• Excellent communication skills and ability to build relationships.
• Ability to perform in fast-paced environments.
• Flexibility to work various shifts.
• High school degree; BS in Marketing or related field is a plus.

Responsibilities

• Greet and direct customers and provide accurate information on products and pricing.
• Cross-sell products and inform customers about discounts and offers.
• Manage returns and ensure racks are stocked.
• Coordinate with team to maintain excellent customer service during peak times.
• Provide feedback to store management on customer needs and product performance.
• Stay up-to-date with new products and services.

Skills

Retail Sales Experience

Excellent Communication

Understanding of Retail Sales Process

Inventory Stocking Procedures

Basic Math Skills

Track Record of Achieving Sales Quotas

Customer Service

Team Coordination

Flexible Shifts

Education

High School Diploma

BS in Marketing or Related Field (Plus)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Jersey City, NJ, US

We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

RESPONSIBILITIES

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing, and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

SKILLS

• Proven work experience as a Retail Sales Representative, Sales Associate, or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts
• High school degree
• BS in Marketing or a related field is a plus