Sales Associate

Talbots; Jacksonville (FL); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Discount: 50%, 60% & 70% merchandise

Benefits: comprehensive benefits

Referral Incentive Program

Discounts on travel, shopping, events

Job summary

Talbots in Jacksonville, FL is seeking a part-time sales associate to deliver an exceptional customer experience, promote fashion products, and support store operations.

You will assist customers, stay current on fashion trends, and help build relationships through clientelling and outreach. The role emphasizes teamwork, integrity, and a flexible schedule including evenings and weekends.

Qualifications

• Demonstrates selling competence, styling expertise and a love of fashion.
• Strong verbal communication skills and integrity.
• Highly organized and able to multi‑task in a fast-paced environment.

Responsibilities

• Provide exceptional customer service to promote products and build brand relationships.
• Assist management to build store business.
• Support service enhancers to build relationships and use Concierge.
• Multi‑task with multiple customers and projects.
• Stay informed on fashion trends and product knowledge.
• Create outfits for customers and suggest matching items.
• Achieve sales and service metrics including clientelling and outreach.
• Complete operational tasks: filling orders, replenishment, etc.

Skills

Sales skills

Styling expertise

Communication skills

Organization

Tech literacy

Tools

POS system

Job description

About Us

Talbots is a leading omni‑channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that is both timeless and timely, fine quality craftsmanship, and gracious service. Talbots believes relationships are key to our business; we hire individuals who bring new ideas to the table, understand smart risk‑taking, and can enhance an already thriving culture. We are committed to offering modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.

What We Offer

• Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
• Incentive Opportunities
• Benefits: Comprehensive benefits packages accessible to both full‑time and eligible part‑time employees. To learn more, visit our We Care page.
• Generous Discount: 50%, 60% & 70% merchandise discount off Talbots and Haven Well Within.
• Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.

What We Value “WE CARE”

• We win as a team and are dedicated to ensuring and applauding each other’s success.
• We encourage creativity, innovation, and smart risk‑taking.
• We are committed to building relationships with our customers and associates by knowing, serving, and delighting them.
• We act with integrity, transparency, candor, and respect.
• We respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
• We embrace community by bringing positive change to those we live and work in.

Who You Are

• Demonstrate selling competence, styling expertise, and possess a love of fashion.
• Driven to create, build, and cultivate relationships.
• Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team, and thrive in a team environment.
• Demonstrates excellent verbal communication skills and a high level of integrity.
• Possess the technological competency to navigate a computer, iPad, or handheld system.
• Have strong organizational skills and the ability to multi‑task in a fast‑paced, ever‑changing environment.
• Able to work cooperatively in a diverse work environment.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Have open availability of 15 to 20 hours per week.
• Flexible availability based on the needs of the business, including evenings, weekends, and holidays.

What You'll Do

• Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
• Take an active role in assisting the management team to build store business.
• Support all service enhancers to build strong relationships, including active use of Concierge.
• Service multiple customers at a time, multi‑task, and/or handle projects simultaneously.
• Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion, etc.
• Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
• Maximize individual performance by participating in learning opportunities, accepting direction, coaching, and feedback.
• Achieve sales and service metrics in key measurable areas including clientelling/outreach, appointment setting, and Talbots Classic Awards.
• Complete projects as assigned, including operational assignments: filling orders, replenishment, recovery, etc.

Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

Location

Store 00261 Jacksonville, FL‑Jacksonville,FL 32257

Position Type

Regular/Part time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.