Sales Associate

Kay Jewelers; Hendersonville (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

Kay Jewelers in Hendersonville, TN is seeking a part-time Sales Associate to greet customers, listen to their needs, and recommend jewelry that fits their preferences and budget. You'll present and explain jewelry features, maintain displays, and handle sales, returns, sizing and cleaning inquiries.

You will learn product knowledge, strive toward store sales goals, and uphold policies while contributing to a clean, safe, and welcoming shopping environment.

Qualifications

• Customer service and sales skills, including active listening, relationship building, and a consultative approach to helping customers.
• Comfort with point-of-sale systems, handling cash and card transactions, and basic retail operations.
• Attention to detail and reliability in maintaining merchandise displays, store cleanliness, and accurate documentation.
• Strong communication skills, with the ability to explain product features clearly and interact with a diverse customer base.
• Interest in jewelry, fashion, or luxury retail and willingness to learn detailed product knowledge.
• Ability to stand for extended periods, move around the sales floor, and occasionally lift or carry merchandise and display materials.
• Flexible schedule availability, including evenings, weekends, and holidays as needed.
• High school diploma or equivalent preferred.

Responsibilities

• Greet customers and listen to needs to suggest suitable jewelry.
• Explain features, benefits, and price of products.
• Maintain and rotate displays, keep the store clean and organized.
• Process sales and returns using the POS system.
• Answer basic service inquiries like sizing and cleaning.
• Learn product knowledge and meet store sales goals.
• Follow store policies and work collaboratively with the team.

Skills

Customer service

Sales skills

Active listening

Relationship building

Consultative selling

POS systems

Cash handling

Retail operations

Attention to detail

Merchandise displays

Store cleanliness

Documentation

Communication skills

Product feature explanation

Diverse customer base

Interest in jewelry

Luxury retail

Willingness to learn

Physical stamina

Mobility

Lifting

Flexible schedule

Education

High school diploma or equivalent

Job description

Company Description Kay Jewelers, founded more than a century ago, is the leading jewelry store in the United States, known for an exceptional selection of quality jewelry. The company offers a wide range of fine jewelry, including engagement rings, wedding bands, fashion pieces, and timeless gifts for special occasions. Kay focuses on delivering a welcoming in-store experience, combining knowledgeable guidance with attentive customer service. Team members are encouraged to help customers celebrate life’s meaningful moments while upholding the brand’s long-standing reputation for trust and quality.

Role Description This is a part-time, on-site Sales Associate role based at the Kay Jewelers store in Hendersonville, TN. The Sales Associate will greet customers, listen to their needs, and provide product recommendations that align with their preferences and budget. Daily tasks include presenting and explaining jewelry features, maintaining product displays, processing sales and returns, and handling basic service inquiries such as sizing and cleaning. The role also involves learning product knowledge, meeting individual and store sales goals, and following store policies and procedures. Sales Associates are expected to support a clean, organized, and safe store environment and collaborate with team members to deliver a consistent, positive customer experience.

Qualifications

• Customer service and sales skills, including active listening, relationship building, and a consultative approach to helping customers.
• Comfort with point-of-sale systems, handling cash and card transactions, and basic retail operations.
• Attention to detail and reliability in maintaining merchandise displays, store cleanliness, and accurate documentation.
• Strong communication skills, with the ability to explain product features clearly and interact with a diverse customer base.
• Interest in jewelry, fashion, or luxury retail and willingness to learn detailed product knowledge.
• Ability to stand for extended periods, move around the sales floor, and occasionally lift or carry merchandise and display materials.
• Flexible schedule availability, including evenings, weekends, and holidays as needed.
• Previous retail or customer-facing experience is helpful but not required; high school diploma or equivalent preferred.