Sales Associate

Petco; Hackensack (NJ); On-site; USD 17,000 - 21,000; Full time

Job summary

Petco is hiring for a store associate to assist customers, process sales and returns, and keep shelves stocked. You will engage with customers on the sales floor, help them select pet care products, and perform cashier duties, contributing to a friendly and efficient shopping experience.

Ideal candidates bring enthusiasm for animals, strong communication skills, and reliability. The role involves standing/walking throughout shifts and may include lifting up to 50 pounds in a fast-paced

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Role requires standing/walking and lifting up to 50 pounds.

Responsibilities

• Assist customers in selecting products and services that meet their pets' needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Assist with store recovery, merchandising, and promotional set-ups.
• Regular engagement with customers on the sales floor, including cashiering and POS transactions.

Skills

Customer service

Cash handling

Communication

Multitasking

Reliability

Job description

* Assist customers in selecting products and services that meet their pets' needs.* Process sales, returns, and exchanges accurately and efficiently.* Stock shelves, replenish merchandise, and support inventory integrity.* Assist with store recovery, merchandising, and promotional set-ups.* Follow all company policies, procedures, and safety standards.* Support additional tasks and responsibilities as assigned.* Previous retail or customer service experience preferred but not required.* Passion for animals and interest in pet care.* Strong communication and interpersonal skills.* Ability to multitask and work in a fast-paced environment.* Basic math skills and comfort handling cash and transactions.* Strong attention to detail and reliability.* The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.* Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.* Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.* Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.* Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.* Purpose-driven work that makes a difference for pets and people.* A welcoming, inclusive team environment.* Opportunities to learn, grow, and explore career paths.* A fun, fast-paced role where no two days are the same.