Sales Specialist

Petco; Bangor (ME); On-site; USD 17,000 - 22,000; Part time

Job summary

Petco in Bangor, ME is seeking a motivated Sales Associate who is passionate about animals and customer service. You will help customers select products and services, share accurate pet care information, and assist with cashiering and returns.

The role requires frequent standing and walking, bending and lifting up to 50 pounds, flexible availability for evenings, weekends, and holidays. You will support store leadership, merchandise, restock, and provide a welcoming environment for pets and

Qualifications

• 1+ years of retail experience, preferably in a specialty environment.
• Passion for animals and knowledge of pet care preferred.
• Strong communication and customer service skills.
• Ability to multitask and stay professional handling customer concerns.
• Basic math skills and experience with cash handling.
• Must be able to stand for long periods and lift up to 50 pounds.

Responsibilities

• Assist customers on the sales floor and at checkout.
• Process sales, returns, and exchanges accurately and efficiently.
• Support merchandising, restocking, and product presentation.
• Assist with opening and closing procedures as assigned.
• Escalate customer concerns when needed and support store leadership.
• Help train and mentor new associates on policies and service expectations.

Skills

Retail experience

Customer service

Communication

Multitasking

Cash handling

Pet care knowledge

Tools

POS system

Job description

* Promote the health, safety, and proper care of all animals in accordance with Petco policies and standards.* Share accurate pet care, nutrition, and product knowledge to help customers make informed decisions.* Support a safe, clean, and welcoming environment for pets, pet parents, and partners.* Assist customers in selecting products and services that best meet their pets' needs.* Process sales, returns, and exchanges accurately and efficiently.* Support merchandising and inventory activities, including restocking, recovery, and presentation.* Assist with opening and closing procedures as assigned.* Support store leadership with operational tasks and special projects.* Help resolve customer concerns and escalate issues appropriately when needed.* Mentor and train new associates on policies, procedures, and service expectations.* Act as a floor leader when needed, supporting workflow and customer experience.* Assist management with escalated customer concerns and operational needs.* 1+ years of retail experience, preferably in a specialty retail environment.* Passion for animals and knowledge of pet care preferred.* Strong communication, interpersonal, and customer service skills.* Proven ability to multitask and thrive in a fast-paced environment.* Strong problem-solving skills and professionalism in handling customer concerns.* Basic math skills and experience handling cash and transactions.* The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.* Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.* Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.* Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.* Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.* Purpose-driven work that makes a difference for pets and people.* Opportunities to build leadership skills and grow your career.* A collaborative, inclusive team culture.* The chance to make an impact every shift.