Sales Associate

Grabill Hardware; Grabill (IN); On-site; USD 25,000 - 35,000; Part time

Job summary

A local hardware store in Indiana is seeking motivated sales associates to assist customers and maintain a positive shopping experience. Responsibilities include providing customer service, restocking merchandise, and maintaining store cleanliness. Ideal candidates possess excellent customer service skills, organizational abilities, and a willingness to learn. The job requires a flexible schedule, including evenings and weekends.

Benefits

Employee discounts

Bonus based on performance

Career Advancement Opportunities

Flexible schedule

Paid time off

Qualifications

• Outstanding customer service skills and a professional attitude.
• Willingness to continually learn about products.
• Ability to lift up to 60 lbs.
• Flexible schedule including evenings and weekends.

Responsibilities

• Provide excellent customer service by assisting customers in person and on the phone.
• Maintain a clean and orderly sales floor.
• Assist with loading products into customers' vehicles.
• Notify customers of promotions and new products.
• Participate in staff meetings.
• Adhere to all store policies and safety standards.

Skills

Outstanding customer service skills

Effective sales methods

Organizational skills

Communication skills

Problem-solving

Knowledge of point-of-sale systems

Job description

Benefits

• varies by location
• Locally owned and operated
• Career Advancement Opportunities
• Employee discounts
• Bonus based on performance
• Flexible schedule
• Paid time off

You might be a great fit if…

• You enjoy serving others as we would like to be served.
• Making the best even better.
• You enjoy making a difference in your community.
• You enjoy helping others.
• You enjoy working in teams.
• You're motivated to learn new skills.

Job Summary

Sales associates are expected to maintain a positive representation of Grabill Hardware Do It Best by providing an outstanding customer service experience consistent with company values. The main task of a sales associate is to assist customers and maintain a clean and efficient sales floor. They should be willing to continually learn and expand their knowledge of the retail industry. Their job will include, but is not limited to, the following responsibilities:

Responsibilities

• Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
• Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks.
• Notify customers of upcoming promotions and new products.
• Assist with loading products into customer’s vehicles as needed.
• Merchandise products according to prescribed planograms and help maintain signage.
• Restock shelves as necessary.
• Assist in taking regular inventory of stock.
• Face and front product throughout the store at the beginning and end of the shift, and as time permits throughout the day.
• Help store staff with other tasks as needed.
• Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
• Attend all staff meetings.
• Adhere to all store policies and safety standards.
• Be able to cut keys for customers (if possible).

Qualifications

• Outstanding customer service skills and a professional attitude.
• A working knowledge of the products contained in the store with a willingness to continue to learn.
• Organized, self-starter who thinks independently and solves problems.
• Knowledge of effective sales methods and techniques.
• Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry.
• Strong math, reading, writing, and communication skills.
• Able to lift up to 60 lbs.
• Able to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Position is to cover work hours from 4pm to 7pm M-F (not every evening) and most of the day on Saturdays.

Goals

• Boost overall sales by closing the sale, and promoting the store’s loyalty program and add-on sales.
• Continually expand knowledge of all departments in the store.
• Become a versatile employee, able to help in other areas when needed.
• Take a personal interest in products sold in the store and gain the knowledge to make new products and merchandising recommendations to management.
• After enough experience, become a mentor to new employees and help them understand products and retail concepts.