Sales Associate

Rack Room Shoes; Goodyear (AZ); On-site; USD 25,000 - 35,000; Part time

Job summary

Rack Room Shoes in Goodyear, Arizona, is seeking a Customer Service Associate to enhance the shopping experience by maintaining high service standards.

The ideal candidate will have experience in retail sales, preferably in specialty retail or footwear. Key responsibilities include processing sales transactions, maintaining merchandise presentation, and assisting customers effectively.

Join a supportive team at Rack Room Shoes to contribute to a positive customer experience.

Qualifications

• Effective interpersonal skills to engage with customers and staff.
• Basic communication skills for effective interactions.
• Experience in retail sales, especially in footwear.

Responsibilities

• Create an excellent shopping experience for customers.
• Maintain stock presentation and cleanliness in the store.
• Process sales transactions accurately according to policy.

Skills

Interpersonal skills

Communication skills

Basic math skills

Retail sales experience

Visual merchandising skills

Job description

Job Description Summary

Adhere to and practice the company’s service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and completeness of your work. Together work toward the common goals of presenting the store, its merchandise, and yourselves to the customer in the best possible light. Control cash and maintain accuracy of sales transactions. Process all sales and POS terminal transactions through the POS terminal in accordance with policy and procedure, and maintain strict control of all monies and sales documentation.

Duties and Responsibilities

• Create an excellent shopping experience for our customers through awareness and company service standards. Positive attitude, willingness to serve and well informed. Sales and assistance Promotion of company rewards program and other business initiatives.
• Maintain awareness of all current sales promotions.
• Maintain merchandise presentation. Ensure stock is well arranged and merchandised properly. Maintain cleanliness and organization of all areas within the store.
• Develop and maintain necessary product knowledge and fitting skills.
• Maintain an awareness of Loss Prevention concerns involving customers and staff members.
• Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed.
• When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates.
• Process all sales and POS terminal transactions in accordance with policy and procedure.

Principal Working Relationships

Customers, Sales Associates, Store Management and District/Regional Managers

Key Qualifications

• Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
• Basic communication (both verbal and non-verbal), organization, and math skills.
• Experience in retail sales, preferably specialty retail or footwear.
• Basic knowledge of the policies and procedures.
• Basic visual merchandising skills and an understanding of the Store Presentation Standards.

Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.