Sales Associate

Trek; Flower Mound (TX); Presencial; USD 28 000 - 42 000; Tempo integral

Resumo da oferta

Trek in Flower Mound, TX, is seeking an energetic DOTS Sales Associate to deliver exceptional hospitality from arrival to departure, helping customers achieve their cycling goals and keep bikes performing at their best.

As a Guide, you will learn Trek products, apparel, and tech, participate in daily huddles, and strive to meet monthly and annual sales targets while delivering a great store experience for every rider who visits.

Qualificações

• A positive, can-do attitude.
• Desire to impact the world through bikes and collaborate with teammates.
• Willingness to learn and grow in a retail environment.

Responsabilidades

• Develop sales and hospitality skills through training and on-the-job experience.
• Achieve monthly and annual sales targets for full-time sales associates.
• Learn about bikes, components, apparel, and technology.
• Participate in daily huddles and debriefs.
• Follow Trek Guide Sales Process to provide hospitality.
• Maintain store merchandising per standards and conduct price audits.
• Assemble or pre-assemble new bicycles and prep bikes for service.

Conhecimentos

Hospitality

Sales

Customer service

Teamwork

Learnability

Descrição da oferta de emprego

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Description

Our DOTS Sales Associates help to achieve Trek’s Mission by providing incredible hospitality to our customers and changing the world by getting more people on bikes. From the moment our customers arrive in our parking lot to when they leave on their bicycles or drive away, our Sales Associates are our Guides, taking our customers through everything they need to accomplish their cycling goals, keep their bicycles performing as designed, and ensuring they will have a great experience on their rides.

Performance expectations:

• Develop your sales and hospitality skills through training, role-playing and on-the-job experience.
• Achieve individual monthly and annual sales targets of at least $400,000 per fiscal year for full‑time Sales Associates.
• Learn about bikes, components, apparel, and technology.
• Participate in daily huddles and debriefs.
• Use our Guide Sales Process to provide our customers with incredible hospitality.
• Follow through on Quotes and Lead List communications.
• Make decisions regarding the care of—and doing the right thing for—our customers.
• Maintain Trek University Guide Status by completing Trek U modules to further your knowledge of our products, services, and procedures.
• When not actively taking care of customers, you will be helping to:
  • Complete Daily Task List assignments.
  • Maintain all aspects of store merchandising according to the visual merchandising standards, including product placement, price auditing, and product re‑restocking.
  • Complete weekly Cycle Counts.
  • Assemble, or pre‑assemble, new bicycles.
  • Prep customer bikes for service by our Service or Production Technicians

What you will bring to the job:

• A positive, “get stuff done”, attitude.
• A desire to change the world through bikes and work with like‑minded teammates.
• A desire to learn.

If you like wild growth and working with happy, enthusiastic over‑achievers, you’ll enjoy your career with us!