Sales Associate

Zadig&Voltaire; Florida; On-site; USD 30,000 - 42,000; Full time

Job summary

Zadig & Voltaire's Sawgrass Outlet in Florida is seeking a Sales Associate to be a trusted brand ambassador, delivering personalized customer experience and styling advice while contributing to store profitability.

You will maintain the luxury environment, stay informed on new launches, and use marketing tools and technology to enhance the shopping experience, meeting KPIs.

Strong clienteling, replenishment, and teamwork are essential.

Qualifications

• Experience in client-focused retail sales with a track record of achieving personal sales goals.
• Commitment to delivering excellent customer service and a memorable shopping experience.
• Knowledge of retail sales techniques and personalized service.

Responsibilities

• Provide personalized client experience and styling advice to drive sales.
• Capture client data and support follow-up to build relationships.
• Replenish merchandise and keep the sales floor organized and stocked.
• Stay informed on product launches to educate customers.
• Demonstrate strong personal styling and product knowledge to elevate the shopping experience.
• Utilize business reporting tools to identify opportunities and improve daily performance.
• Engage current and new business with marketing tools to drive sales.
• Embrace technology to enhance the customer experience.
• Demonstrate a passion for the luxury sector and knowledge of industry trends.

Skills

Retail sales

Customer service

Sales goals

Product knowledge

Communication skills

Tools

POS systems

MS Office

Google Docs

Job description

Founded in 1997 by Thierry Gillier, Zadig&Voltaire has redefined the very essence of luxury for a new generation. It is an exciting, highly successful French brand offering luxury fashion for women, men and kids. Indifferent to the norms, dictates, and codes of traditional luxury, the House has revealed over time its passion for freedom, an aspiration that fuels its creativity and perpetuates its audacity. Influenced by musical worlds, steeped in contemporary art, and distinctly Parisian, the brand has made duality its signature. The spirit of the brand is eternally youthful, encouraging its community to cherish uniqueness. Zadig&Voltaire emphasize the importance of expressing yourself, loving yourself, and cultivating an independent mind, to be free, again and again! Zadig&Voltaire is dedicated to nurturing the talents of tomorrow and supporting the development of its employees' skills in all the countries where the brand is present. Just like its founder, Zadig&Voltaire is an artistic company where employees are encouraged to be entrepreneurial and agile in a context of strong growth. Zadig&Voltaire fully embraces the complex challenges of the 21st century by actively engaging in its global sustainability program VoltAIRe. As an evolving global brand, Zadig & Voltaire is looking for talented people to get involved. Zadig & Voltaire is an equal opportunity employer.

Website

About the Role

As a Sales Associate at Zadig & Voltaire's Sawgrass Outlet, you are a trusted brand ambassador and an essential part of the store team. You are responsible for providing personalized customer experience, by selecting a range of items, giving advice on styling and offering wardrobe additions and suggestions. Delivering exceptional client experience and ensuring the boutique environment consistently reflects the elevated standards of the brand. You will contribute to the store’s success through expert styling, attention to detail, commitment to client satisfaction and contribute to maximizing the store profitability by understanding the targets and KPIs.

Responsibilities:

• Ensure a consistently positive and personalized client experience by prioritizing the customer and maintaining the brand’s luxury presence throughout every interaction.
• Capture client data and support follow-up efforts to build lasting relationships and contribute to clienteling goals.
• Replenish merchandise and ensure the sales floor is consistently organized, styled, and fully stocked.
• Stay informed on key product launches and brand initiatives to educate customers and enhance selling conversations.
• Demonstrate strong personal styling and product knowledge to elevate the shopping experience.
• Utilize business reporting tools to identify opportunities, address challenges, and optimize daily performance.
• Utilize the available marketing tools to engage current and new business and drive sales.
• Embrace and utilize technology to enhance customer experience.
• Demonstrate a passion for the luxury sector and knowledgeable of industry, market and fashion trends.

Requirements:

Sales and Service

• Proven experience in client-focused retail sales with a strong track record of achieving personal sales goals.
• Strong commitment to delivering excellent customer service and ensuring a memorable shopping experience.
• Knowledge of retail sales techniques and a keen interest in providing personalized service.

Store Operations

• Comfortable with basic store operations, including replenishment, stocking, and visual presentation.
• Familiar with Retail POS systems, MS Office, and Google Docs.
• Excellent verbal, written, and interpersonal communication skills.
• Passionate about the luxury retail sector with an understanding of market trends and industry dynamics.
• Positive, flexible, and reliable, with a focus on contributing to the team’s success.

Equal Opportunity Employer: Zadig et Voltaire is committed to equal employment opportunities for all individuals and prohibits discrimination based on any legally protected characteristic.