Sales Associate

Discovery Management Group; Florida; On-site; USD 42,000 - 54,000; Full time

Job summary

Discovery Management Group in Bonita Springs, FL seeks a Sales Associate to engage prospective residents and families, conduct tours, and articulate the value of its senior living and memory care programs. The role requires responding to inquiries, qualifying leads, managing the sales pipeline, and supporting prospects through decision-making.

You will collaborate with community leadership and operations to ensure accurate information, timely follow-up, and a positive resident experience, while

Qualifications

• Strong sales and customer service skills, including lead qualification, relationship building, and closing abilities.
• Excellent communication and interpersonal skills, with the ability to present information clearly and compassionately to diverse audiences.
• Organizational and time-management skills, including accurate record-keeping, follow-up tracking, and CRM or database proficiency.
• Ability to collaborate effectively with cross-functional teams and contribute to community events and outreach activities.
• Comfort working in a senior living or healthcare environment; prior experience in senior living, hospitality, or health services sales is beneficial.
• Demonstrated integrity, professionalism, and respect for residents, families, and team members.
• Basic proficiency with office software (e.g., email, spreadsheets, presentation tools) and willingness to learn new systems.
• High school diploma or equivalent; post‑secondary education in business, marketing, communications is a plus.

Responsibilities

• Engage prospective residents and families and present senior living programs.
• Conduct community tours and clearly communicate value.
• Respond to inquiries and qualify leads to move them through the sales pipeline.
• Maintain accurate records in the CRM and collaborate with leadership and operations.
• Meet occupancy and sales goals and support outreach and events.

Skills

Sales

Customer service

CRM proficiency

Communication

Organization

Time management

Cross-functional collaboration

Interpersonal skills

Education

High school diploma or equivalent

Post-secondary education in business/marketing/communications

Tools

CRM software

Microsoft Office

Job description

Company Description

Discovery Management Group leads a purpose-driven, people-centered senior living organization that manages and enhances communities across the United States. The company focuses on operational excellence, personalized lifestyles, and culture-driven leadership to serve residents in Active Independent Senior Living, Assisted Living, and specialized Memory Care communities. Resident-centric programs such as FitCamp®, FlexChoice®, Be Our Guest, and six exclusive lifestyle programs are designed to enrich nearly every aspect of daily life. As part of Discovery Senior Living, one of the largest senior living companies in the U.S., its communities have earned Great Place to Work® certifications from 2022–2026. Discovery Management Group invests heavily in learning and development, providing team members with tools and opportunities to build meaningful and rewarding careers.

Role Description

The Sales Associate is a full-time, on-site role based in Bonita Springs, FL. This position is responsible for engaging prospective residents and their families, conducting tours of the community, and clearly communicating the value of the organization’s senior living and memory care programs. Day-to-day responsibilities include responding to inquiries, qualifying leads, managing the sales pipeline, and supporting prospects through the decision-making process. The Sales Associate collaborates with community leadership and operations teams to ensure accurate information, timely follow-up, and a positive experience for every potential resident. The role also includes maintaining detailed records in customer relationship management systems, meeting occupancy and sales goals, and participating in outreach and events that promote the community.

Qualifications

• Strong sales and customer service skills, including lead qualification, relationship building, and closing abilities.
• Excellent communication and interpersonal skills, with the ability to present information clearly and compassionately to diverse audiences.
• Organizational and time-management skills, including accurate record-keeping, follow-up tracking, and CRM or database proficiency.
• Ability to collaborate effectively with cross-functional teams and contribute to community events and outreach activities.
• Comfort working in a senior living or healthcare environment; prior experience in senior living, hospitality, or health services sales is beneficial.
• Demonstrated integrity, professionalism, and respect for residents, families, and team members.
• Basic proficiency with office software (e.g., email, spreadsheets, presentation tools) and willingness to learn new systems.
• High school diploma or equivalent required; post‑secondary education in business, marketing, communications, or related field is a plus.