Sales Associate

Madewell; Fairfax (VA); On-site; USD 18,942 - 23,556; Part time

Benefits offered by this job

Up to 60% discount on branded products

401(k) plan with company matching

Entertainment and fitness discounts

Job summary

Madewell is looking for a Sales Associate in Fairfax, Virginia. As part of the team, you will create a welcoming environment and support customers in discovering their style. Your role includes enhancing the customer experience and collaborating with team members to boost sales.

The ideal candidate will be at least 18 years old, possess strong customer service skills, and demonstrate flexibility and teamwork. You'll enjoy perks like competitive pay, a discount on branded products, and a supportive community.

Qualifications

• At least 18 years old.
• Strong passion for brand, customers, and team success.
• Ability to embrace teamwork and flexibility.
• Physical capability to lift and move at least 40 pounds.

Responsibilities

• Provide a seamless and authentic customer experience.
• Drive sales while meeting service expectations.
• Assist in store operations and product tasks.
• Share customer insights with management.

Skills

Customer service skills

Teamwork

Problem-solving skills

Fashion trend awareness

Job description

Job Summary

As a Sales Associate, you embody our brand with personal style and passion, bringing welcoming energy to the sales floor daily.  You'll assist customers in discovering their look and collaborate effectively with other team members and managers to drive business success. Your focus is on creating a seamless customer experience with a spirit of collaboration, kindness, and inclusivity.

What You’ll Do

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Who You Are

• Are at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem‑solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds (18 kilos).

Some Perks And Benefits

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
• Entertainment, travel, fitness, and mobile technology discounts
• 401(k) plan with company matching donations

Hourly Range: $13.75 - $17.10

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job‑related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.